Style & Customer Experience Advisor

H&M; Roseville (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Health insurance

Paid time off

Job summary

H&M is seeking a Sales Advisor to welcome and guide customers, using fashion knowledge to inform product choices and drive sales. The role emphasizes friendly, engaging service and contribution to a clean, well-presented store environment.

You'll support with garment care, stock replenishment, and in-store initiatives while upholding store standards and policies. Previous retail experience in a fashion setting is preferred.

Qualifications

• Experience in fashion, retail or service industries.
• Able to engage with customers to provide excellent service.
• Knowledge of fashion trends and current styles.

Responsibilities

• Provide excellent customer service and guide customers through the store experience.
• Promote and sell products to customers and support store sales targets.
• Represent the H&M brand positively in all customer interactions and maintain store presentation.

Skills

Sales experience

Customer service

Communication skills

Fashion knowledge

Team collaboration

Job description

H&M is seeking a Sales Advisor to welcome and guide customers, using fashion knowledge to inform product choices and drive sales. The role emphasizes friendly, engaging service and contribution to a clean, well-presented store environment.

You'll support with garment care, stock replenishment, and in-store initiatives while upholding store standards and policies. Previous retail experience in a fashion setting is preferred.