Style Concierge & Sales Specialist

H&M; Oxnard (CA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Staff discount

Comprehensive benefits

Job summary

H&M in Oxnard, CA is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through the store and actively promote merchandise. You will use fashion knowledge to inform customers and support garment care, display, and store upkeep.

You will work as part of a team to achieve sales targets, participate in onboarding, and contribute to a welcoming, trendy store environment. The role emphasizes collaboration, communication, and a positive brand representation.

Qualifications

• Experience in customer service or retail.
• Ability to communicate clearly and build rapport with customers.
• Passion for fashion and trends, with knowledge to guide customers.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Actively promote and sell products to meet sales targets.
• Maintain store presentation and assist with garment care and shelf replenishment.
• Engage customers about fashion trends, stories, and loyalty programs.
• Support opening/closing procedures and uphold store standards.

Skills

Customer service

Sales experience

Team player

Communication

Fashion knowledge

Job description

H&M in Oxnard, CA is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through the store and actively promote merchandise. You will use fashion knowledge to inform customers and support garment care, display, and store upkeep.

You will work as part of a team to achieve sales targets, participate in onboarding, and contribute to a welcoming, trendy store environment. The role emphasizes collaboration, communication, and a positive brand representation.