Style Advisor: Fashion Sales & Customer Experience

J.Crew Factory; Grand Rapids (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded product

Discounts on entertainment, travel, f

Job summary

J.Crew Factory in the United States is seeking a Sales Associate to embody our brand and deliver a welcoming, style-driven customer experience on the sales floor. You will help customers discover outfits and work with teammates to drive business success.

The role emphasizes a collaborative, kind, and inclusive environment with a focus on fashion-forward service and flexible scheduling, including nights, weekends, and holidays.

Qualifications

• Be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy.
• Innovate and champion new ideas while navigating uncertainty.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Job description

J.Crew Factory in the United States is seeking a Sales Associate to embody our brand and deliver a welcoming, style-driven customer experience on the sales floor. You will help customers discover outfits and work with teammates to drive business success.

The role emphasizes a collaborative, kind, and inclusive environment with a focus on fashion-forward service and flexible scheduling, including nights, weekends, and holidays.