Fashion Sales Associate: Customer Experience Pro

J.Crew Factory; Los Angeles (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive pay plus bonus

Employee discounts (60%+)

401(k) plan

Lifestyle discounts

Job summary

J.Crew Factory is seeking a Sales Associate to embody the brand with personal style and passion on the sales floor. You will help customers discover their look and work with teammates and managers to drive business success, ensuring a seamless, welcoming shopping experience.

You will support brand values through collaboration, kindness, and inclusivity, while keeping up with fashion trends and maintaining flexible scheduling including nights, weekends and holidays.

Qualifications

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.
• Must be 18 years or older, passionate about the brand, and stay current with fashion trends.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales

Teamwork

Flexibility

Problem solving

Job description

J.Crew Factory is seeking a Sales Associate to embody the brand with personal style and passion on the sales floor. You will help customers discover their look and work with teammates and managers to drive business success, ensuring a seamless, welcoming shopping experience.

You will support brand values through collaboration, kindness, and inclusivity, while keeping up with fashion trends and maintaining flexible scheduling including nights, weekends and holidays.