Style Advisor: Elevate Style & Customer Experience

Equinox; San Ramon (CA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Commission opportunities

Complimentary Club membership

Job summary

Equinox is seeking energetic Style Advisors to join our team in a fast-growing, dynamic environment. This role focuses on delivering exceptional customer service while driving store sales and maintaining a polished shop appearance.

The position emphasizes greeting customers, assisting with fittings, and providing product knowledge on style, fabric, and fit. Training and performance rewards are included, with opportunities for career growth within the Equinox brand.

Qualifications

• Minimum 1 year in customer service or related experience.
• High school diploma/GED required or equivalent work experience
• Enthusiastic, energetic and personable.
• Excellent verbal and written communication skills.
• Hardworking and diligent with integrity.

Responsibilities

• Greet customers as they enter the shop.
• Provide courteous service on the shop floor, fitting room, and at checkout.
• Handle all returns/exchanges professionally.
• Achieve monthly sales goals (individual and team).
• Ask questions to determine customer needs and suggest items.
• Communicate information about quality, style, fabric and fit of merchandise.
• Suggest additional items the customer may need or want.
• Keep the shop neat, clean and organized at all times.
• Complete register and Style Advisor training.
• Refer non-member customers to a Membership Advisor.
• Follow up on customer requests and return calls promptly.

Skills

Customer service

Communication

Time management

Problem solving

Follow-up

Education

High school diploma/GED

Job description

Equinox is seeking energetic Style Advisors to join our team in a fast-growing, dynamic environment. This role focuses on delivering exceptional customer service while driving store sales and maintaining a polished shop appearance.

The position emphasizes greeting customers, assisting with fittings, and providing product knowledge on style, fabric, and fit. Training and performance rewards are included, with opportunities for career growth within the Equinox brand.