Style Advisor & Customer-First Sales Pro

Nordstrom; Corte Madera (CA); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

Medical/Vision/Dental

Retirement

Paid Time Off

Merchandise Discount

Job summary

Nordstrom in Corte Madera, CA is seeking a Designated Selling Associate (DSA) Salesperson who loves fashion and thrives in a one-on-one sales environment. This role drives Nordstrom’s volume while championing the brand and mentoring peers in product knowledge and style.

You will build relationships, educate customers on trends, and participate in product knowledge meetings, with hours varying by business needs and location. Join a team committed to customer excellence.

Qualifications

• Excellent communication and interpersonal skills to establish rapport with customers.
• Ability to excel in a competitive team environment.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work a flexible schedule based on business needs.
• Ability to read sales reporting in relation to goals.
• Understand how to educate customers on new and emerging brands.
• Confidence with high/low price points and the ability to showcase to customers the value of the item and how it completes their wardrobe.
• A strong understanding of customer’s holistic wardrobe and style, along with a high degree of organization, to follow up and advise on what they will need to complete their wardrobe.

Responsibilities

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (text and social media), and reservations.
• Build lasting relationships with customers.
• Provide honest and confident feedback to customers about style, fit and the value the piece will bring to their wardrobe.
• Seek fashion and product knowledge, including attending meetings and trainings, to build your expertise.
• Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings.
• Provide valid product feedback to DM to help better the assortment received at your store.
• Drive predictable business through appointment-based selling during event and non-event timeframes.
• Work with the team to keep the department customer ready, which includes stocking, re-merchandising, display, price markdowns, merchandise transfers and cleaning.
• Grow sales by opening new Nordstrom Rewards program accounts.

Skills

Excellent communication

Team player

Multitasking

Flexible schedule

Sales reporting literacy

Customer education

Price point confidence

Wardrobe styling knowledge

Job description

Nordstrom in Corte Madera, CA is seeking a Designated Selling Associate (DSA) Salesperson who loves fashion and thrives in a one-on-one sales environment. This role drives Nordstrom’s volume while championing the brand and mentoring peers in product knowledge and style.

You will build relationships, educate customers on trends, and participate in product knowledge meetings, with hours varying by business needs and location. Join a team committed to customer excellence.