Study Abroad Advisor, Center for Global Programs and Studies

Wake Forest University; Winston-Salem (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Wake Forest University benefits

Job summary

Wake Forest University is seeking an adviser for study abroad programs to guide undergraduates in Wake Forest-administered and Affiliate options. You will conduct individual and group advising, manage admission materials, and coordinate with affiliates and campus events.

The role requires overseas experience, strong organization and communication, and the ability to manage multiple tasks in a busy office while collaborating with a team.

Qualifications

• Bachelor's degree.
• Experience living, working, or studying overseas.
• Ability to quickly develop competency in WFU and Affiliate study abroad program offerings.
• Exceptional organizational and customer service skills.
• Excellent written and verbal communication skills.
• Personal initiative and ability to be flexible in work schedule and assignments.
• Ability to work as a member of a team and under pressure.
• Ability to handle multiple tasks simultaneously and function in a high volume/high traffic office setting.
• Proficiency with standard computing software applications including Microsoft Windows, Internet, Email, Excel, Word, and other relevant software.
• Proficiency in the use of standard office equipment (copier, fax, etc.).

Responsibilities

• Advises Wake Forest University undergraduates interested in study abroad on an individual basis and in a group format.
• Implements study abroad policies and procedures including preparing materials, presenting in public forums, and advising students on program selection, application process, course registration, course approval, and academic transfer credit requirements.
• Assists with all study abroad programming and events such as pre-departure orientations, re-entry events, fairs, hosting campus visitors, and Global Ambassador events.
• Administers and facilitates the application process for students including related data maintenance.
• Communicates closely with affiliates on study abroad outreach, including development of promotional and marketing materials, dissemination of information, etc.
• Attends professional conferences and participates in study abroad site visits as approved by the Director.
• Assists with delivery of the Cross-Cultural Engagement (CCE) program; preparing related materials.

Skills

Communication skills

Organizational skills

Customer service

Team player

Written communication

Verbal communication

Flexibility

multitasking

Education

Bachelor's degree

Tools

TerraDotta

Microsoft Office

Job description

Job Description Summary

Working under general supervision, advises students on the study abroad process and provides specialized services for Wake Forest University and Affiliate study abroad programs.

Job Description

Advises Wake Forest University undergraduates interested in study abroad (Wake Forest- administered and Affiliate programs) on an individual basis and in a group format.

Essential Functions:

• Advises Wake Forest University undergraduates interested in study abroad (Wake Forest- administered and Affiliate programs) on an individual basis and in a group format.
• Implements study abroad policies and procedures that would include: preparing materials, presenting in public forums, and advising students on program selection, application process, course registration, course approval, and academic transfer credit requirements.
• Assists with all study abroad programming and events such as pre-departure orientations, re-entry events, fairs, hosting campus visitors, and Global Ambassador events.
• Administers and facilitates the application process for students including related data maintenance.
• Communicates closely with affiliates on a variety of issues such as study abroad outreach, including development of promotional and marketing materials, dissemination of information, etc.
• Attends professional conferences and participates in study abroad site visits as approved by the Director.

Other Functions

• Assists with delivery of the Cross-Cultural Engagement (CCE) program. Responsible for preparing related materials as necessary.

Required Education, Knowledge, Skills, Abilities

• Bachelor's degree.
• Experience living, working, or studying overseas.
• Ability to quickly develop competency in WFU and Affiliate study abroad program offerings.
• Exceptional organizational and customer service skills.
• Excellent written and verbal communication skills.
• Personal initiative and ability to be flexible in work schedule and assignments.
• Ability to work as a member of a team and under pressure.
• Ability to handle multiple tasks simultaneously and function in a high volume/high traffic office setting.
• Proficiency with standard computing software applications including Microsoft Windows, Internet, Email, Excel, Word, and other relevant software.
• Proficiency in the use of standard office equipment (copier, fax, etc.).
• Ability to meet requirements of the University’s automobile insurance.

Preferred Education, Knowledge, Skills, Abilities

• One to two years related experience in education abroad, or equivalent combination of education and experience.
• Experience working with college students, preferably in an education abroad context.
• Experience using TerraDotta software for study abroad offices.
• Proficiency in a foreign language.
• Experience developing marketing and promotional materials.
• Knowledge and experience with various social media platforms.

Accountabilities

• Performs other duties as assigned
• Responsible for own work only

Physical Requirements

• Sedentary work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions

• No environmental conditions

Time Type Requirement

Full time

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [e-mail] or [phone].