Study Abroad Advisor, Center for Global Programs and Studies

Wake Forest University Pre-College Programs; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Wake Forest University Pre-College Programs seeks an advisor to guide students through the study abroad process, including Wake Forest-administered and Affiliate programs. The role focuses on counseling, onboarding, and coordinating pre-departure activities.

The candidate will support materials development, outreach, and event logistics, while collaborating with campus offices and international partners to ensure a smooth academic transfer path.

Qualifications

• Bachelor's degree required.
• Experience living, working, or studying overseas is preferred.
• Strong organizational and customer service skills; ability to handle multiple tasks.

Responsibilities

• Advise Wake Forest undergraduates on study abroad options (WFU and Affiliate).
• Implement study abroad policies, prepare materials, and guide students through applications, course registration, and transfer credits.
• Assist with study abroad programming and events (pre‑departure orientations, fairs, campus visits, etc.).
• Administer and facilitate the application process and data maintenance.
• Coordinate outreach with affiliates and develop promotional materials; participate in conferences/site visits.

Skills

Communication skills

Team player

Customer service

Organizational skills

Microsoft Office

TerraDotta software

Marketing materials

Social media knowledge

Education

Bachelor's degree

Tools

TerraDotta

Job description

Job Description Summary

Working under general supervision, advises students on the study abroad process and provides specialized services for Wake Forest University and Affiliate study abroad programs.

Job Description Essential Functions

• Advises Wake Forest University undergraduates interested in study abroad (Wake Forest-administered and Affiliate programs) on an individual basis and in a group format.
• Implements study abroad policies and procedures that would include: preparing materials, presenting in public forums, and advising students on program selection, application process, course registration, course approval, and academic transfer credit requirements.
• Assists with all study abroad programming and events such as pre‑departure orientations, re‑entry events, fairs, hosting campus visitors, and Global Ambassador events.
• Administers and facilitates the application process for students including related data maintenance.
• Communicates closely with affiliates on a variety of issues such as study abroad outreach, including development of promotional and marketing materials, dissemination of information, etc.
• Attends professional conferences and participates in study abroad site visits as approved by the Director.

Required Education, Knowledge, Skills, Abilities

• Bachelor's degree.
• Experience living, working, or studying overseas.
• Ability to quickly develop competency in WFU and Affiliate study abroad program offerings.
• Exceptional organizational and customer service skills.
• Excellent written and verbal communication skills.
• Personal initiative and ability to be flexible in work schedule and assignments.
• Ability to work as a member of a team and under pressure.
• Ability to handle multiple tasks simultaneously and function in a high volume/high traffic office setting.
• Proficiency with standard computing software applications including Microsoft Windows, Internet, Email, Excel, Word, and other relevant software.
• Proficiency in the use of standard office equipment (copier, fax, etc.).
• Ability to meet requirements of the University’s automobile insurance.

Preferred Education, Knowledge, Skills, Abilities

• One to two years related experience in education abroad, or equivalent combination of education and experience.
• Experience working with college students, preferably in an education abroad context.
• Experience using TerraDotta software for study abroad offices.
• Proficiency in a foreign language.
• Experience developing marketing and promotional materials.
• Knowledge and experience with various social media platforms.

Accountabilities

• Performs other duties as assigned.
• Responsible for own work only.

Physical Requirements

Sedentary work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions

No environmental conditions.

Visa Sponsorship

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University.

Additional Job Description Time Type Requirement

Full time

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [e-mail] or [phone].

About WFU

Wake Forest University, formed in 1834, has experienced decades of growth and innovation. WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs. The University embraces the teacher‑scholar ideal, which prizes the personal interaction between students and faculty. It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount. Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open‑mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust. The University is comprised of: the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus. Students at Wake Forest University enjoy a great deal of access to and interaction with world‑class faculty both in and out of the classroom setting with a student‑faculty ratio of 11:1. Wake Forest employs approximately 2,772 full and part‑time faculty and staff. Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen‑team Atlantic Coast Conference (ACC). Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight‑dimensional well‑being for students, faculty and staff as evidenced in the Thrive initiative.

Winston‑Salem, North Carolina Wake Forest is located in Winston‑Salem, North Carolina, a beautiful, mid‑sized city centrally located in the Piedmont‑Triad region of North Carolina. Winston‑Salem is a family‑friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene. Winston‑Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family. Winston‑Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town.