Studio Supervisor: Open/Close Lead & Floor Support

Namely; California (MO); On-site; USD 45,240 - 51,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Mental Health Resources

Life Insurance

Health & Commuter Accounts

401(k) Retirement Savings

Paid Time Off

Parental Leave

Sabbatical

Employee Discounts

PerkSpot access

Job summary

Studs in Irvine, CA is seeking a Studio Supervisor to support daily operations, open/close, and lead on the floor. This non-managerial role requires maturity, reliability, and a hands-on approach to delivering a consistent customer and brand experience.

You’ll help with visual merchandising, restocks, and safety compliance, while modeling service standards and supporting teammates. Flexible schedule includes evenings, weekends, and holidays.

Qualifications

• Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities
• Must be available to work a flexible schedule up to 5 days per week (32+ hours), including evenings, weekends, and holidays.
• Weekend availability (Friday, Saturday, Sunday) is required, excluding approved PTO
• Schedules may vary based on business needs, and Full-Time employees are expected to prioritize Studs as their primary employment commitment
• Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment
• comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs
• Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols
• Confident operating solo and taking ownership of floor leadership responsibilities when assigned
• Brings a positive attitude, receives feedback well, and contributes to a collaborative, service-oriented team culture

Responsibilities

• Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately
• Supports daily execution of visual merchandising, supply restocks, and Studio upkeep
• Reviews daily business and helps implement strategies to drive results
• Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals
• Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness
• Delivers exceptional service and educates customers on the Studs experience
• Supports service recovery and escalates customer concerns as needed
• Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations
• Sets a strong example for professionalism, inclusion, and accountability
• Provides real-time feedback and support to teammates when appropriate, escalating as needed
• Helps reinforce company values and contributes to a collaborative, feedback-rich environment

Skills

Keyholder experience

Shift lead

Independent operations

Customer service

Floor leadership

Flexible schedule

Weekend availability

Professionalism

Physical stamina

Safety compliance

Job description

Studs in Irvine, CA is seeking a Studio Supervisor to support daily operations, open/close, and lead on the floor. This non-managerial role requires maturity, reliability, and a hands-on approach to delivering a consistent customer and brand experience.

You’ll help with visual merchandising, restocks, and safety compliance, while modeling service standards and supporting teammates. Flexible schedule includes evenings, weekends, and holidays.