Studio Supervisor & Keyholder - Flexible Hours

STUDS; Newport Beach (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Sabbatical after 4 years

Employee discounts

Mental health resources

401(k) plan

Job summary

Studs, a category-defining ear piercing and earring brand, seeks a Studio Supervisor in Newport Beach, CA. This full-time, non-managerial role acts as a trusted keyholder and frontline leader, opening/closing the studio and guiding floor operations to deliver a consistent Studs experience.

You will help with visual merchandising, restocks, and daily business reviews, set the tone on the floor, train teammates by example, and ensure safety and brand standards are followed.

Qualifications

• Prior experience in a keyholder or shift lead role with independent operations and opening/closing responsibilities.
• Available to work a flexible schedule up to 5 days per week (32+ hours), including evenings, weekends, and holidays.
• Weekend availability is required.
• Prior professionalism, reliability, and sound judgment in a customer-facing environment.
• Able to stand for extended periods (8+ hours) and lift/move at least 20 lbs.
• Comfortable following health, safety, and compliance protocols and policies.

Responsibilities

• Opens and closes the Studio independently and ensures opening/closing procedures are completed accurately.
• Supports daily visual merchandising, supply restocks, and Studio upkeep.
• Reviews daily business and helps implement strategies to drive results.
• Acts as a floor leader during assigned shifts, coordinating the team to meet sales and service goals.
• Upholds safety and brand standards, including piercing-related regulations and Studio cleanliness.
• Delivers exceptional service and educates customers on the Studs experience.
• Supports service recovery and escalates customer concerns as needed.
• Maintains a positive, professional environment and provides real-time feedback to teammates.

Skills

Keyholder

Shift lead

Independent operations

Opening/closing

Flexible schedule

Weekend availability

Customer service

Safety compliance

Stand for long hours

Lift 20 lbs

Job description

Studs, a category-defining ear piercing and earring brand, seeks a Studio Supervisor in Newport Beach, CA. This full-time, non-managerial role acts as a trusted keyholder and frontline leader, opening/closing the studio and guiding floor operations to deliver a consistent Studs experience.

You will help with visual merchandising, restocks, and daily business reviews, set the tone on the floor, train teammates by example, and ensure safety and brand standards are followed.