Studio Sales & Membership Advisor

Stretch Zone - 1175; Folsom (CA); On-site; USD 40,000 - 56,000; Full time

Job summary

Stretch Zone is seeking a Studio Sales & Membership Advisor to inspire clients and drive membership growth for practitioner-assisted stretching. You will engage with members, guests, and prospects in-studio and in the community.

Responsibilities include converting guests to members, handling inquiries, and supporting long-term member success through excellent service and proactive follow-ups. This role requires a flexible schedule with weekday evenings and monthly Saturdays.

Qualifications

• 2+ years of membership sales or concierge experience preferred.
• Strong communication skills with a consistently positive mindset.
• Ability to stay excited about offerings while making 50+ calls per day.
• Able to work independently and with teammates, using training and sound judgment.

Responsibilities

• Sell memberships by communicating benefits and closing sales.
• Greet visitors, schedule appointments, answer calls, and resolve concerns.

Skills

Membership sales

Communication

Self-motivation

Teamwork

Job description

At Stretch Zone, wellness is our top priority. As a Studio Sales & Membership Advisor , you will inspire and support individuals in achieving their goals through our innovative membership model centered around practitioner-assisted stretching. You'll engage with members, guests, and prospective clients both in-studio and throughout the community.

Responsibilities & Expectations:

Membership Sales

• Convert guests into valued members by confidently communicating Stretch Zone’s benefits and executing our sales close process.

Customer Service

• Greet every visitor with a smile, schedule appointments, answer calls, and resolve member concerns with professionalism and care.

Member Retention

• Follow daily operation guides, provide exceptional service, and maintain consistent follow-ups to support long-term member success.

Sales Goals

• Highlight the value of practitioner-assisted stretching and uphold our high service standards. Encourage add-ons and upgrades.

Team Culture

• Foster positive, supportive, and professional relationships with members and colleagues. We are very collaborative and innovative.

Outreach & Community Engagement

• Source and connect with leads at events and through cold canvassing with confidence, warmth, and professionalism.

Qualifications:

• 2+ years of membership sales or concierge experience strongly preferred. (Retail/cashier experience does not count).
• Strong communication skills and a consistently positive mindset. Ability to stay excited about what we offer while making 50+ phone calls per day.
• Self-motivated, innovative, and empathetically determined. You must be able to work independently and with teammates, using your training and sound judgment to make client-centered decisions.
• Ability to commit to a schedule including 3-4 weekday afternoon/evening shifts, two or more Saturdays per month, and occasional morning/afternoon availability for events or studio coverage.

About Stretch Zone

Using patented and proprietary equipment, certified Stretch Zone practitioners follow science-based protocols to position, stabilize, and manipulate muscles, leveraging neuromuscular principles to deliver effective results.

Client Benefits

• Enhanced athletic performance and range of motion
• Reduced stiffness and tightness
• Improved reaction time and athletic performance

Learn more about Our Method:

Explore Practitioner-Assisted Stretching | Stretch Zone Method