Membership Sales & Studio Wellness Advisor

Stretch Zone; Folsom (CA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Enhanced athletic performance

Reduced stiffness and tightness

Improved reaction time

Job summary

Stretch Zone is seeking a Studio Sales & Membership Advisor to inspire and support individuals in achieving their goals through our practitioner-assisted stretching program. You will engage with members, guests, and prospective clients both in-studio and in the community.

Responsibilities include converting guests into members, handling appointments, answering inquiries, and promoting add-ons while maintaining high service standards.

Qualifications

• 2+ years of membership sales or concierge experience strongly preferred.
• Strong communication skills and a consistently positive mindset.
• Self-motivated, innovative, and empathetically determined.
• Ability to commit to a schedule including 3-4 weekday afternoon/evening shifts, two or more Saturdays per month, and occasional morning/afternoon availability for events or studio coverage.

Responsibilities

• Convert guests into valued members by confidently communicating Stretch Zone’s benefits and executing our sales close process.
• Greet every visitor with a smile, schedule appointments, answer calls, and resolve member concerns with professionalism and care.
• Follow daily operation guides, provide exceptional service, and maintain consistent follow-ups to support long-term member success.
• Highlight the value of practitioner-assisted stretching and uphold our high service standards. Encourage add-ons and upgrades.
• Foster positive, supportive, and professional relationships with members and colleagues. We are very collaborative and innovative.
• Source and connect with leads at events and through cold canvassing with confidence, warmth, and professionalism.

Skills

Membership sales

Customer service

Communication skills

Self-motivation

Job description

At Stretch Zone, wellness is our top priority. As a Studio Sales & Membership Advisor , you will inspire and support individuals in achieving their goals through our innovative membership model centered around practitioner-assisted stretching. You’ll engage with members, guests, and prospective clients both in-studio and throughout the community.

Responsibilities & Expectations:

Membership Sales

• Convert guests into valued members by confidently communicating Stretch Zone’s benefits and executing our sales close process.

Customer Service

• Greet every visitor with a smile, schedule appointments, answer calls, and resolve member concerns with professionalism and care.

Member Retention

• Follow daily operation guides, provide exceptional service, and maintain consistent follow-ups to support long-term member success.

Sales Goals

• Highlight the value of practitioner-assisted stretching and uphold our high service standards. Encourage add-ons and upgrades.

Team Culture

• Foster positive, supportive, and professional relationships with members and colleagues. We are very collaborative and innovative.

Outreach & Community Engagement

• Source and connect with leads at events and through cold canvassing with confidence, warmth, and professionalism.
  
  

Qualifications:

• 2+ years of membership sales or concierge experience strongly preferred. (Retail/cashier experience does not count).
• Strong communication skills and a consistently positive mindset. Ability to stay excited about what we offer while making 50+ phone calls per day.
• Self-motivated, innovative, and empathetically determined. You must be able to work independently and with teammates, using your training and sound judgment to make client-centered decisions.
• Ability to commit to a schedule including 3–4 weekday afternoon/evening shifts, two or more Saturdays per month, and occasional morning/afternoon availability for events or studio coverage.
  
  

About Stretch Zone

Using patented and proprietary equipment, certified Stretch Zone practitioners follow science-based protocols to position, stabilize, and manipulate muscles, leveraging neuromuscular principles to deliver effective results.

Client Benefits

• Enhanced athletic performance and range of motion
• Reduced stiffness and tightness
• Improved reaction time and athletic performance
  
  

Learn more about Our Method: Explore Practitioner-Assisted Stretching | Stretch Zone Method

Apply Today

A highly qualified candidate can expect to begin work within one week of applying. Our hiring process starts with a phone screening. Please be prepared to share what you know about Stretch Zone and our method—we will ask during the call.