Studio Operations Lead (Hybrid) – Grand Rapids

SGS & Co; Grand Rapids, Northern (MI, KY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health care plans

Dental plan

Vision plan

Life insurance

401(k) Savings Plan

Job summary

Marks, part of the Propelis Group, is seeking a Mgr – Studio in Grand Rapids, MI. This hybrid position oversees studio resources, develops operational systems, and coordinates project plans, schedules, and budgets with Creative and Account teams.

You will assign resources, maintain quality, and drive profitability while mentoring staff. Travel may be required; strong Adobe Creative Suite and project management skills are essential.

Qualifications

• Bachelor’s degree in photography, management, communication, or related field.
• MBA preferred.
• 6+ years of agency content production experience or equivalent combination of education and experience.
• Occasional travel either locally, nationally, and/or internationally may be required.
• High degree of proficiency in Adobe Creative Suite, capture integration software, MS Office Suite, Outlook & Internet applications.

Responsibilities

• Accountable for all projects within a location and driving continuous improvement throughout the studio.
• Develops & maintains effective client relationships to align with client business imperatives, adherence to MSA & SOW terms, and ensures processes & resources continue to deliver world-class solutions to client needs.
• Ensures high quality standards in all client deliverables.
• Develops and implements workflow management and reporting tools focusing on quality, profitability, efficiency, and productivity.
• With Producers, manages external vendor and talent relationships and agreements.
• Maintains a deep understanding of the experience, talent, and capabilities of each artist and production resource and leverages this understanding to assign the best resources to every project.
• Manages and/or oversees internal and/or external Creative & Production Team(s) to meet or exceed client needs, ensuring deliverables are aligned with creative brief and executed within scope, budget, timeline, quality and other KPIs.
• Creates strong and effective internal partnerships with other SGK teams to ensure friction-free delivery of assets from the capture through post-production as needed.
• Supports Account Management to ensure open and transparent relationships with the clients.
• Ensures daily workload targets are achieved and arranges additional input daily if necessary to ensure on time delivery.
• Monitors, measures and reports on operational issues, opportunities and development plans and achievements within agreed formats and timescales. Manages and controls departmental expenditure within agreed budgets.
• Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team.
• Additional duties as assigned.

Skills

Content production

Agency experience

Adobe Creative Suite

Project management

Budgeting

Communication

Education

Bachelor’s degree

MBA

Tools

Adobe Creative Suite

Capture integration software

MS Office Suite

Outlook

Job description

Marks, part of the Propelis Group, is seeking a Mgr – Studio in Grand Rapids, MI. This hybrid position oversees studio resources, develops operational systems, and coordinates project plans, schedules, and budgets with Creative and Account teams.

You will assign resources, maintain quality, and drive profitability while mentoring staff. Travel may be required; strong Adobe Creative Suite and project management skills are essential.