Studio Operations Lead

Snap Inc.; Los Angeles (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Paid parental leave

Comprehensive medical coverage

Mental health support programs

Job summary

A leading technology company in Los Angeles is seeking a Studio Operations Lead to drive the creative ambitions of their Global Studio Services team. The role involves managing studio logistics, overseeing equipment, and collaborating with producers and technical teams to ensure efficient production workflows. Ideal candidates will have extensive experience in production and post production environments, along with strong technical knowledge and communication skills. The position offers competitive benefits and a dynamic workplace.

Qualifications

• 4+ years of production and post experience in a film, TV or corporate environment.
• 2+ years of customer support experience in a technical environment.

Responsibilities

• Maintain integrity of physical infrastructure within budget and schedule.
• Own studio logistic planning and oversee gear inventory.
• Support the design and implementation of new studios.

Skills

Technical production experience

Communication skills

Problem-solving skills

Proficiency with Adobe Creative Cloud

Time management

Education

Bachelor's Degree in technical production or creative media

Tools

DaVinci Resolve

Job description

Join to apply for the Studio Operations Lead role at Snap Inc.

Snap Inc is a technology company dedicated to advancing how people express themselves, live in the moment, learn about the world, and have fun together. The Company’s core products are Snapchat, Lens Studio, and Spectacles.

We’re looking for a Studio Operations Lead. As a Studio Operations Lead, you’ll be a key player in driving the creative and technical ambitions of our Santa Monica based Global Studio Services team. You’ll work with producers, post production professionals, technical engineering teams, and other disciplines to support media production for multiple Snap Inc teams.

What you’ll do

• Maintain integrity of physical infrastructure within budget and schedule.
• Own studio logistic planning and oversee gear inventory and asset management.
• Responsible for tech upgrades, including firmware updates and hardware repairs.
• Collaborate with network/infra engineering and security teams to ensure production hardware and software are maintained, running efficiently, and safeguarded.
• Support the design and implementation of new studios and studio upgrades.
• Oversee gear prep for onsite and offsite productions.
• Design organizational layouts and standards for studio equipment and storage.
• Collaborate with producers, internal partners and vendors to oversee purchases for equipment and technical furniture.
• Manage and onboard vendors from contract to delivery in accordance with team standards and company policies, cultivating a network of global resources.
• Apply knowledge of industry trends to improve services and keep leadership informed of status.
• Communicate and enforce standards, creating new standards as tech and scope evolve.
• Escalate tech issues in a timely manner to appropriate service owners.
• Create and maintain standard operating procedures and documentation.
• Provide detailed project reporting using a ticket tracking system.
• Oversee the work of in-house post artists and vendors; work with producers and customers to create post schedules and budgets.
• Create or obtain post budgets and bids and negotiate best services deals.
• Quality control media files to ensure distribution requirements are met.
• Coordinate post production technical liaison with cross-functional internal teams.
• Ensure post production schedules are communicated and delivered on time.
• Use project management tools to input post project data, communicate with internal partners, and illustrate metrics via dashboards.
• Maintain a network of post vendors and manage post services with Frame.io, G-Drive, GCP, AWS and other DAM/MAM products.
• Create and ensure backup redundancies across content libraries and manage, maintain, and upgrade shared network resources, servers and media storage.

Knowledge, Skills & Abilities

• Technical production and post experience in a corporate or entertainment field.
• Technical knowledge of camera, lighting systems and video distribution.
• Experience developing quality control workflows for equipment and production systems.
• Experience designing intuitive equipment storage rooms and workflows.
• Strong interest in tech and agility in learning new products and features.
• Ability to work a flexible schedule including nights and weekends as needed.
• Excellent interpersonal and relationship-building skills; strong written and verbal communication.
• Ability to learn and work across business applications for scheduling, project tracking, vendor management, purchasing, and inventory.
• Self-starter who works well without supervision, proactively solves problems while maintaining professionalism and communication.
• Great troubleshooting and problem-solving skills; strong time management to juggle tasks and resources.
• Proficiency with Adobe Creative Cloud and DaVinci Resolve and their proxy workflows.
• Ability to provide clear creative direction and evoke artistic thinking.
• Experience with production companies, post houses, studios, and rental houses.
• Thorough knowledge of linear and nonlinear editing techniques, audio mixing, media file formats, animated GFX, and post gear.
• Experience managing multiple projects in deadline-driven environments and diverse digital media post workflows.
• Understanding of audio, lighting, color correction, motion GFX, and keying footage.
• Experience building and managing post production budgeting and delivery schedules.
• Experience using project management software to plan production and troubleshooting media management systems.

Minimum Qualifications

• 4+ years of production and post experience in a film, TV or corporate environment.
• 2+ years of customer support experience in a technical environment.

Preferred Qualifications

• 8+ years of production and post experience in a production or corporate environment with production equipment configuration, operation, and troubleshooting.
• Bachelor’s Degree in a technical production or creative media field.
• Experience working in a studio environment or collaborative production setting.
• Valid California Driver’s License (or ability to obtain).
• Valid Passport for international travel (or ability to obtain).
• Ability to safely lift 50 lbs unassisted.
• Experience working in a start-up environment or tech company.

If you have a disability or special need that requires accommodation, please provide us some information.

Recognition and EEO: Snap Inc is an equal opportunity employer. We welcome applicants regardless of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity or expression, pregnancy, age, sexual orientation, veteran status, or other protected characteristics, in accordance with applicable laws.

Our Benefits: Snap Inc. offers competitive benefits including paid parental leave, comprehensive medical coverage, mental health support programs, and compensation packages that allow you to share in Snap’s long-term success.