Studio Manager: Growth & Customer Experience Lead

Orangetheory Fitness | Afterburn Coaching; Seattle (WA); On-site; USD 52,700 - 67,300; Full time

Benefits offered by this job

Competitive pay plus bonus potential

Opportunities for advancement

Free workouts

Flexible schedule

401(k) plan

Dental and vision insurance

Job summary

A leading fitness franchise in Seattle is seeking a Studio Manager to oversee operations and lead the sales team. The role involves hiring, training, and ensuring high customer service standards while driving team performance. Candidates should possess managerial experience, sales leadership, and hold a high school diploma. Competitive pay includes bonus opportunities and numerous employee benefits.

Qualifications

• Minimum of 2 years experience in a Manager or Assistant Manager role.
• Previous sales leadership and customer service experience is essential.
• CPR/AED certification required upon hire or within the first 90 days.

Responsibilities

• Oversee the hiring, onboarding, and scheduling process of new hires.
• Train, develop, and coach sales staff in collaboration with management.
• Ensure all front-desk processes are followed for member interactions.

Skills

Sales leadership

Customer service

Team management

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

A leading fitness franchise in Seattle is seeking a Studio Manager to oversee operations and lead the sales team. The role involves hiring, training, and ensuring high customer service standards while driving team performance. Candidates should possess managerial experience, sales leadership, and hold a high school diploma. Competitive pay includes bonus opportunities and numerous employee benefits.