Studio Manager

Pathways; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Employee discounts

Competitive hourly wage

Product commission

Discounted facials

Friends & Family discount

Job summary

Heyday in Los Angeles is seeking a Studio Manager to lead a dynamic team and ensure the success of our skincare shop. You will empower every team member with the tools, knowledge, and confidence to deliver an exceptional Heyday experience to clients who walk through your doors.

The ideal candidate will have proven P&L management experience in health/wellness retail or hospitality, a passion for hospitality, and the ability to manage hourly workers to a high standard while maintaining SOPs.

Qualifications

• Experience managing a P&L and exceeding financial performance targets in health, wellness, retail, or hospitality.
• Deep understanding of customer experience and hospitality.
• Proven track record leading hourly workers in a high-performance team.
• Attention to detail and adherence to SOPs.
• Background in beauty or spa services considered a plus.
• Knowledge of employment laws, policies, and programs.

Responsibilities

• Cultivate and nurture a team of over 25, fostering a culture of responsibility and achievement.
• Deliver high-level service and hospitality to clients, both internal and external.
• Recruit, onboard, develop, and train employees.
• Collaborate with leadership to strategize Skin Therapist recruitment, training, onboarding, and Friends & Family events.
• Supervise and execute timely and accurate payroll submissions.
• Inventory management while implementing loss prevention measures.
• Collaborate with Marketing to create client acquisition/retention programs and partnerships.

Skills

Leadership

P&L management

Customer service

Team management

Hiring

Payroll

Inventory management

Hospitality

Weekend availability

Travel readiness

Excel/Google Sheets

Tools

Excel/Google Sheets

Job description

Benefits:

• Health insurance


• Paid time off


• Vision insurance


• Dental insurance


• Employee discounts

Benefits:

• Competitive Hourly Wage


• Product, Membership, and Package Commission


• Discounted facials


• Friends & Family Discount on Services


• 35% Product Discount


• Paid Sick Time


• Medical, Dental, Vision Benefits for full-time employees


• Paid Time Off for full-time employees

About Heyday:

At Heyday, we are revolutionizing the skincare industry, helping individuals discover their healthiest skin. We offer personalized facial treatments and expert skincare guidance from our skilled estheticians, complemented by powerful products that allow you to showcase your best self.

About the Role:

As the Studio Manager, you will lead a dynamic team to ensure the success of our shop. Your role involves creating an environment poised for success. You empower every team member with the tools, knowledge, and confidence needed to deliver an exceptional Heyday experience to clients who walk through your doors.

Responsibilities:

• Cultivate and nurture a team of over 25, fostering a culture of responsibility and achievement.


• Deliver high-level service and hospitality to clients, both internal and external.


• Recruit, onboard, develop, and train employees.


• Collaborate with leadership to strategize Skin Therapist recruitment, training, onboarding, and Friends & Family events.


• Supervise and execute timely and accurate Payroll submissions.


• Inventory management while implementing comprehensive loss prevention measures.


• Collaborate with the Marketing team to create new client acquisition and retention strategies through local grassroots marketing initiatives and business partnerships.

The ideal candidate:

• Experience managing a P&L and exceeding financial performance targets in the health & wellness, retail, and/or hospitality sectors.


• A profound respect for and comprehension of the factors driving client experiences and hospitality.


• A proven track record of managing and collaborating with hourly workers, fostering a high-performance team.


• Acute attention to detail and a passion for adhering to standard operating procedures.


• Some background in beauty or spa services is an advantage.


• Fundamental knowledge of employment law, policies, processes, and programs.


• Proficiency in computer skills, including Excel/Google Sheets.


• Flexibility to travel overnight and/or between Heyday locations.


• Availability to work weekends, opening shifts, and closing shifts.

About Heyday

We’re Heyday, a fast-growing skincare brand transforming the facial experience—and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.

We’ve been named Best Facial by New York Magazine and Cosmopolitan , but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are.

At Heyday, we’re always looking ahead—because the best is yet to come. Ready to be part of what’s next?

Our Commitment:

Heyday is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability, or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond to foster diversity across our company.