Store Manager

Heyday; New York (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Employee discounts

Product discounts (35% on products)

Job summary

Heyday in New York City is seeking a Store Manager to lead a dynamic team and drive the success of our shop. You will empower staff with tools, knowledge, and confidence to deliver the Heyday experience to every client who walks in.

You will recruit, onboard, and train employees, oversee payroll, manage inventory, and collaborate with Marketing on local client acquisition and retention initiatives. Weekend and shift flexibility is required.

Qualifications

• Experience managing a P&L and achieving financial targets.
• Proven track record leading hourly workers and building high-performance teams.
• Proficiency with Excel/Google Sheets and basic payroll processes.
• Availability to work weekends, openings, and closing shifts.
• Some background in beauty or spa services is advantageous.
• Knowledge of employment law, policies, processes and programs.

Responsibilities

• Lead a team of 25+ to deliver exceptional Heyday experiences.
• Provide high-level service and hospitality to clients and staff.
• Recruit, onboard, develop, and train employees.
• Collaborate with leadership on recruitment and local events.
• Supervise payroll submissions and ensure accuracy.
• Oversee inventory and implement loss prevention measures.
• Partner with Marketing to drive client acquisition and retention.

Skills

P&L management

Team leadership

Customer service excellence

Payroll submission

Excel/Google Sheets

Staff training

Multi-location travel

Weekend availability

Tools

Payroll software

Job description

• Product, Membership, and Package Commission
• Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Paid Sick Time
• Medical, Dental, Vision Benefits for full-time employees
• Paid Time Off for full-time employees

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Employee discounts

Benefits:

• Competitive Wage
• Product, Membership, and Package Commission
• Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Paid Sick Time
• Medical, Dental, Vision Benefits for full-time employees
• Paid Time Off for full-time employees

About Heyday:

At Heyday, we are revolutionizing the skincare industry, helping individuals discover their healthiest skin. We offer personalized facial treatments and expert skincare guidance from our skilled estheticians, complemented by powerful products that allow you to showcase your best self.

About the Role:

As the Store Manager, you will lead a dynamic team to ensure the success of our shop. Your role involves creating an environment poised for success. You empower every team member with the tools, knowledge, and confidence needed to deliver an exceptional Heyday experience to clients who walk through your doors.

Responsibilities:

• Cultivate and nurture a team of over 25, fostering a culture of responsibility and achievement.
• Deliver high-level service and hospitality to clients, both internal and external.
• Recruit, onboard, develop, and train employees.
• Collaborate with leadership to strategize Skin Therapist recruitment, training, onboarding, and Friends & Family events.
• Supervise and execute timely and accurate Payroll submissions.
• Inventory management while implementing comprehensive loss prevention measures.
• Collaborate with the Marketing team to create new client acquisition and retention strategies through local grassroots marketing initiatives and business partnerships.

The ideal candidate:

• Experience managing a P&L and exceeding financial performance targets in the health & wellness, retail, and/or hospitality sectors.
• A profound respect for and comprehension of the factors driving client experiences and hospitality.
• A proven track record of managing and collaborating with hourly workers, fostering a high-performance team.
• Acute attention to detail and a passion for adhering to standard operating procedures.
• Some background in beauty or spa services is an advantage.
• Fundamental knowledge of employment law, policies, processes, and programs.
• Proficiency in computer skills, including Excel/Google Sheets.
• Flexibility to travel overnight and/or between Heyday locations.
• Availability to work weekends, opening shifts, and closing shifts.

About Heyday

We’re Heyday, a fast-growing skincare brand transforming the facial experience—and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.

We’ve been named Best Facial by New York Magazine and Cosmopolitan, but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are.

At Heyday, we’re always looking ahead—because the best is yet to come. Ready to be part of what’s next?

Our Commitment:

Heyday is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability, or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond to foster diversity across our company.