Studio Manager

Orangetheory Fitness; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

Flexible schedule

Job summary

Orangetheory Fitness in Cincinnati is seeking a driven Studio Manager to lead the front desk, support members, and mentor a high-energy team. This full-time role focuses on delivering an exceptional member experience while achieving membership growth and operational excellence.

You'll train staff, handle member concerns, drive sales, and manage administrative tasks to keep the studio running smoothly. Competitive pay and bonus opportunities are offered along with wellness benefits.

Qualifications

• Leadership or supervisory experience in a customer-facing, sales-driven environment.
• People-first mindset with passion for health and community.
• Strong organizational skills and attention to detail.
• Problem-solving approach to challenges.

Responsibilities

• Lead & Develop the Front-of-House Team – train, mentor, and grow a high-performing front desk to deliver top-tier service.
• Be the Go-To for Member Support – handle member concerns and foster a welcoming, home-like environment.
• Drive Sales & Grow the Studio – lead by example to meet/exceed sales goals and maximize leads and memberships.
• Be the Studio’s Front Desk Anchor – greet members with energy and maintain a smooth, efficient operation behind the scenes.
• Manage Admin & Account Tasks – process memberships, resolve billing issues, and keep systems up-to-date.

Skills

Leadership

People-first mindset

Organizational skills

Problem-solving

Job description

Benefits:

• Health insurance
• Bonus based on performance
• Flexible schedule

Are you ready to take your leadership to the next level in a high-energy, high-impact fitness environment? Orangetheory Fitness is seeking a driven, relationship-focused Studio Manager who thrives on connection, accountability, and team development.

In this full-time leadership role, you’ll be the heart and soul of the front desk, the go‑to problem solver, and lead the studio towards membership growth. You'll play a critical role in shaping the member experience and empowering your team to deliver excellence every single day.

Your Key Responsibilities:

• Lead & Develop the Front-of-House Team
  • Train, mentor, and develop a high-performing front desk staff to provide top‑tier service
  • Monitor team performance, offer real‑time coaching, and create a supportive, growth‑focused culture
  • Deliver valuable feedback to coaches to ensure a seamless member experience
• Be the Go‑To for Member Support
  • Handle member concerns with care and confidence—always aiming for quick, effective solutions
  • Build lasting relationships with members and create a welcoming environment that feels like home
• Drive Sales & Grow the Studio
  • Lead by example in meeting and exceeding sales goals
  • Motivate the front desk team to maximize leads, close memberships, and deliver exceptional service at every touchpoint
• Be the Studio’s Front Desk Anchor
  • You’ll be the face our members see most—greet them with energy, learn their stories, and become a trusted point of contact
  • Keep the studio running smoothly and lead with passion, positivity, and professionalism
• Manage Admin & Account Tasks
  • Own the details: process membership paperwork, resolve billing issues, manage class declines and unpaid sessions
  • Keep our systems accurate, up‑to‑date, and running efficiently behind the scenes

What You Bring to the Team:

• Leadership or supervisory experience in a customer-facing, sales-driven environment (fitness industry a plus!)
• A people-first mindset and a passion for health, wellness, and community
• Strong organizational skills and attention to detail
• A problem-solving approach to challenges

What’s In It for You:

• Competitive pay + bonus potential
• Complimentary Orangetheory membership
• Career advancement opportunities within a nationally recognized fitness brand
• A positive, passionate team culture that supports your growth and success

Every day will be different but, you’ll be representing the Orangetheory brand as you share the science of this workout you want everyone to love as much as you do.