Studio Leader: Grow Membership & Deliver Wow Service

Orangetheory Fitness; Newport (KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Flexible schedule

Complimentary Orangetheory membership

Job summary

Orangetheory Fitness Newport is seeking a driven Studio Manager to lead the front desk, coach the team, and drive member satisfaction in a high-energy studio. This full-time role combines people leadership, sales, and operational excellence to grow memberships.

As a Studio Manager, you will supervise the front desk, handle member issues, manage memberships and billing, and partner with coaches to deliver exceptional service.

Qualifications

• Experience leading teams in a customer-facing, sales-driven environment.
• People-focused mindset with passion for health and community.
• Strong organizational skills and attention to detail.
• Proven problem-solving abilities in fast-paced settings.

Responsibilities

• Lead & develop the Front-of-House Team through coaching and feedback.
• Be the go-to for member support, resolving concerns with care.
• Drive sales and grow the studio by meeting/exceeding targets.
• Be the studio's front desk anchor, greeting members enthusiastically.
• Manage admin and account tasks, including billing and memberships.

Skills

Leadership

Customer service

Sales-driven

Organization

Problem solving

Job description

Orangetheory Fitness Newport is seeking a driven Studio Manager to lead the front desk, coach the team, and drive member satisfaction in a high-energy studio. This full-time role combines people leadership, sales, and operational excellence to grow memberships.

As a Studio Manager, you will supervise the front desk, handle member issues, manage memberships and billing, and partner with coaches to deliver exceptional service.