Studio General Manager & Pilates Growth Leader

JETSET Pilates; Irvine (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

JETSET Pilates in Irvine, CA seeks a General Manager to lead studio performance, growth, and people management. You will cultivate relationships, role model excellence, and drive operations, training, and service standards.

This role oversees day-to-day operations, staffing, scheduling, marketing initiatives, and partnerships, while ensuring financial goals are met and a high-quality client experience. The General Manager will participate in the training program and lead by example, managing

Responsibilities

• Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
• Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
• Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
• Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
• Ensure all client inquiries, issues, and concerns receive a positive and timely response.
• Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
• Create, monitor, and maintain class and staff schedules.
• Oversee hiring of instructors and studio leads and ensure career growth
• Drive studio performance on metrics like number of classes, utilization, first visits, and memberships

Job description

JETSET Pilates in Irvine, CA seeks a General Manager to lead studio performance, growth, and people management. You will cultivate relationships, role model excellence, and drive operations, training, and service standards.

This role oversees day-to-day operations, staffing, scheduling, marketing initiatives, and partnerships, while ensuring financial goals are met and a high-quality client experience. The General Manager will participate in the training program and lead by example, managing