Studio Experience & Membership Growth Lead

Orangetheory Fitness; Langhorne (Bucks County); On-site; USD 45,000 - 65,000; Full time

Job summary

Orangetheory Fitness in Langhorne, PA is seeking an Assistant Studio Manager to support daily operations and deliver an exceptional member experience. You will be a key contact for prospects and members, represent the brand, and help drive membership sales and retention.

You will guide the front desk team, assist with onboarding, lead outreach for memberships, maintain accurate records, and collaborate with the Studio Manager to meet performance goals while upholding high-energy, welcoming

Qualifications

• High school diploma or equivalent required.
• 0–1 year experience in customer service, sales, hospitality, or related field.
• At least 6 months of leadership or supervisory experience.

Responsibilities

• Deliver a welcoming, high-energy member experience reflecting brand standards.
• Present membership options and communicate programs and benefits.
• Drive membership growth through outreach, follow-ups, and lead generation activities.
• Support onboarding and mentoring of Sales Associates and reinforce sales processes.
• Maintain accurate member records and process sales transactions.

Skills

Customer service

Sales

Leadership

Microsoft Office Suite

Canva

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Canva

Job description

Orangetheory Fitness in Langhorne, PA is seeking an Assistant Studio Manager to support daily operations and deliver an exceptional member experience. You will be a key contact for prospects and members, represent the brand, and help drive membership sales and retention.

You will guide the front desk team, assist with onboarding, lead outreach for memberships, maintain accurate records, and collaborate with the Studio Manager to meet performance goals while upholding high-energy, welcoming