Studio Experience & Membership Coordinator

The Bunny Hive Chattanooga; Chattanooga (TN); On-site; USD 21,000 - 30,000; Part time

Job summary

The Bunny Hive Chattanooga seeks a Studio Experience & Membership Coordinator for part-time, on-site work in Chattanooga. You will lead grownup-and-me classes, warmly welcome families, and guide membership sign-ups while building community through social content and local partnerships.

You’ll train on curriculum, studio systems, and membership processes, focusing on relationship-building, sales, and small-business operations. Prior teaching or sales experience is not required.

Qualifications

• Experience in hospitality, retail sales, customer service, events, theater, fitness, or other people-facing roles is helpful.
• Experience at a boutique fitness studio, gym, or membership-based business is a plus.
• A traditional education background is not required.

Responsibilities

• Lead 30-minute grownup-and-me classes using provided curriculum.
• Welcome families and learn names, ensuring first-time visitors feel at home.
• Assist with check-in, booking, membership sign-ups and routine account questions.
• Follow up with introductory clients, prospective members and former clients via text, phone and email.

Skills

Hospitality

Sales experience

Customer service

Event coordination

Education

Business/Marketing studies

Tools

Studio booking system

CRM/membership software

Job description

The Bunny Hive Chattanooga | Part-Time | On-site in Chattanooga, TN

Approximately 15-25 hours per week

Bring the energy. Build the relationships. Grow the community.

Weekdays · Some weekends

Are you the person who starts the conversation, remembers names, and makes someone new feel like part of the group? Would you enjoy leading a playful class one moment and helping a family find the right membership the next?

The Bunny Hive Chattanooga is looking for a warm, outgoing, and proactive Studio Experience & Membership Coordinator to help families feel at home—and give them every reason to come back.

This hands‑on role combines leading grownup-and-me classes, thoughtful hospitality, and proactive membership sales. You’ll be part of the experience you’re inviting families to join: teaching classes, getting to know our members, welcoming first‑time visitors, and turning great conversations into bookings and memberships. You’ll also help share the studio’s story through social content and local partnerships.

This is not a traditional classroom teaching position or a desk‑only customer service role. It’s an opportunity to develop practical skills in relationship‑building, sales, and small‑business operations while creating meaningful experiences for families.

Previous teaching or sales experience is not required. We’ll train you on our curriculum, studio systems, and membership sales process. You bring confidence, genuine interest in children and their grownups, and the initiative to follow through.

About The Bunny Hive

The Bunny Hive Chattanooga is a social club for families with children from two weeks old through kindergarten. Our grownup-and-me classes and social events bring families together through play, discovery, and connection—giving children room to explore and caregivers a place to build friendships.

We also host private celebrations, including birthday parties and baby showers. Whether a family is visiting for their first class or celebrating a milestone, our goal is to create a warm, inclusive home away from home.

What you’ll do

• Lead 30‑minute grownup-and-me classes using The Bunny Hive’s provided curriculum, including music, movement, sensory play, art, and other activities.
• Bring warmth, playful energy, and confidence to the room, engaging both children and their grownups.
• Prepare materials, follow class structure and safety expectations, and help classes flow smoothly.
• Learn our programming firsthand so you can speak confidently about the experience and recommend classes families will enjoy.

Make every visit feel personal

• Welcome families, learn names, remember details, and help first‑time visitors feel comfortable and included.
• Support check‑in, booking, membership sign‑ups, and routine account questions using our studio systems.
• Respond to phone, text, and email inquiries with warmth, accuracy, and timely follow‑through.
• Ask about each family’s experience, recommend their next class, and encourage them to rebook before they leave.
• Help maintain a clean, organized, welcoming studio, including class preparation, cleanup, and resets.

Take ownership of membership follow‑up

• Start natural conversations about memberships and packages, learn what families are looking for, and recommend the right fit.
• Clearly explain options, answer questions, and confidently invite interested families to join.
• Proactively follow up with introductory clients, prospective members, and former clients by text, phone, and email.
• Maintain accurate notes and next steps so every interested family receives thoughtful, consistent follow‑up.
• Support membership growth and retention goals through attentive service, clear recommendations, and reliable outreach.
• Manage follow‑up around teaching and front desk responsibilities, making productive use of time between classes rather than waiting for inquiries to come in.

Help our community grow

• Help create social media content that captures the studio’s personality, classes, and community.
• Support connections with local businesses and community partners to introduce more families to The Bunny Hive.
• Assist with social events, pop‑ups, and private celebrations as needed.
• Collaborate with studio leadership and contribute ideas to strengthen the family experience and grow the business.

What makes you a great fit

• You connect easily. You enjoy starting conversations, listening, and helping people feel included.
• You bring playful confidence. You’re comfortable leading a group, singing, moving, and engaging young children and adults.
• You have a business‑minded spark. You’re curious about what attracts customers, builds loyalty, and helps a small business grow.
• You’re willing to make the ask. You’re excited to learn how to recommend a membership, invite someone to join, and follow up without being pushy.
• You follow through. You keep track of details, send the message, return the call, and take the next step without repeated reminders.
• You balance energy with reliability. You’re punctual, prepared, attentive to safety, and able to prioritize in a busy studio.
• You’re comfortable learning digital tools. You can build confidence with booking systems, membership records, and everyday communication tools.
• You welcome coaching and pitch in. You’re open to feedback and understand that classes, sales, hospitality, and studio upkeep are all part of the role.

Experience we welcome

Experience in hospitality, retail sales, customer service, events, theater, fitness, or other people‑facing roles is helpful.

Experience at a boutique fitness studio, gym, swim school, children’s enrichment studio, or another in‑person membership‑based business is a particular plus. Experience with young children or families is also welcome, but a traditional education background is not required.

Studying business, marketing, sales, communications, hospitality, or a related field? This is an opportunity to put those interests into practice through membership sales, client relationships, content creation, and local partnerships. You do not need to be a student to apply.

What success looks like

You’re confidently leading classes, welcoming families by name, and helping first‑time visitors feel at home. Introductory clients hear from you consistently, membership conversations lead to clear next steps, and families feel personally invited to return. You take initiative while keeping classes and day‑to‑day studio needs running smoothly.

Schedule, training & growth

• Part‑time, on‑site in Chattanooga: approximately 15‑25.
• Weekdays. Afternoon availability preferred, with some weekend availability needed.
• Training provided in class leadership, curriculum, studio systems, membership conversations, sales, and client follow‑up.
• Hands‑on experience in hospitality, community‑building, sales, marketing, and small‑business operations.
• Opportunity to grow into a Studio Assistant or Studio Manager role based on performance and business needs.