Studio Experience Lead — Flexible Schedule & Growth

Socket.dev; Cincinnati (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

Flexible schedule

Job summary

Orangetheory Fitness in Cincinnati is seeking a driven Studio Manager to lead the front desk, support members, and drive studio growth with energy and accountability.

You will develop the front-of-house team, resolve member issues, and push for memberships while maintaining a welcoming, high-performance culture that reflects the brand.

This full-time role offers competitive pay, bonus potential, and a pathway to career advancement within a nationally recognized fitness brand.

Qualifications

• Leadership or supervisory experience in a customer-facing, sales-driven environment.
• People-first mindset with a passion for health, wellness, and community.
• Strong organizational skills and attention to detail.
• Problem-solving approach to challenges.

Responsibilities

• Lead & Develop the Front-of-House Team: Train, mentor, and develop a high-performing front desk staff to provide top-tier service.
• Be the Go-To for Member Support: Handle member concerns with care and confidence - always aiming for quick, effective solutions.
• Drive Sales & Grow the Studio: Lead by example in meeting and exceeding sales goals; motivate the front desk team to maximize leads and memberships.
• Be the Studio’s Front Desk Anchor: Greet members with energy, learn their stories, and become a trusted point of contact.
• Manage Admin & Account Tasks: Process membership paperwork, resolve billing issues, manage class declines and unpaid sessions.

Skills

Leadership

People-first

Organization

Problem-solving

Job description

Orangetheory Fitness in Cincinnati is seeking a driven Studio Manager to lead the front desk, support members, and drive studio growth with energy and accountability.

You will develop the front-of-house team, resolve member issues, and push for memberships while maintaining a welcoming, high-performance culture that reflects the brand.

This full-time role offers competitive pay, bonus potential, and a pathway to career advancement within a nationally recognized fitness brand.