Studio Coordinator, Part - Time: Cherry Creek Cherry Creek, CO Studio Team · Part Time

Ovme, Llc; Colorado; On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Competitive pay

Monthly bonus structure

EAP resources

Employee service allowance

Employee discount

Job summary

OVME Cherry Creek is seeking a Studio Coordinator to join the studio team. You will be the first point of contact for clients, delivering exceptional service and ensuring a positive experience.

The role requires strong communication and multitasking in a fast-paced environment, with responsibilities including front desk duties, scheduling, and patient data management. This part-time position at Cherry Creek, CO involves greeting clients, assisting with forms, handling inquiries, and supporting

Qualifications

• Excellent written and verbal communication required.
• Fast-paced customer-service environment experience preferred.
• Bachelor’s degree or comparable industry experience preferred.

Responsibilities

• Serve as first point of contact for clients with a warm, professional demeanor.
• Greet clients, answer inquiries, schedule appointments, and address concerns promptly.
• Manage front desk operations and maintain a tidy reception area.
• Coordinate appointment bookings and optimize studio resource usage.
• Collect client information and keep records accurate and confidential.
• Assist clients with forms and consent documents as needed.
• Handle calls, emails, and general inquiries about services and policies.
• Process client payments and provide receipts when needed.
• Collaborate with clinical and admin staff to ensure smooth workflow.
• Support marketing efforts by distributing materials and gathering testimonials.

Skills

Communication skills

Customer service

Social media management

Independent work

Team collaboration

Attention to detail

Organizational skills

Multitasking

Education

Bachelor's degree or comparable industry experience

Tools

Zenoti CRM

Job description

Studio Coordinator, Part - Time: Cherry Creek

Department: Studio Team

Employment Type: Part Time

Location: Cherry Creek, CO

Reporting To: Studio Manager

Description

We are seeking a Studio Coordinator to join our studio team. As the first point of contact for our clients, you will play a vital role in delivering exceptional client service and ensuring a positive experience. Your professional demeanor, excellent communication, organizational skills, and ability to multitask will contribute to the overall success.

Key Responsibilities

• Responsible for creating an unrivaled customer experience for all clients.
• Welcome and greet clients in a warm and friendly manner, ensuring a positive and professional first impression.
• Provide outstanding customer service by addressing client inquiries, scheduling appointments, and addressing any concerns or issues promptly and efficiently.
• Manage and coordinate the appointment booking system, ensuring accurate scheduling, and optimizing the use of Studio resources.
• Collect client information, update medical history forms, and ensure accuracy and confidentiality of client records.
• Assist clients with completing necessary forms and consent documents, explaining the purpose, and ensuring their understanding.
• Answer phone calls, respond to emails, and handle general inquiries regarding services, pricing, and operational policies.
• Maintain a clean and organized front desk area, including the reception area, waiting room, and product display areas.
• Process client payments, verify insurance information if applicable, and provide receipts or invoices as required.
• Coordinate with the clinical and administrative staff to ensure smooth workflow and efficient client care.
• Collaborate with the management team to implement and maintain office policies and procedures for efficient front desk operations.
• Manage inventory of office and administrative supplies, placing orders as needed to ensure adequate stock levels.
• Stay knowledgeable about services, treatments, and promotions to provide accurate and up-to-date information to clients.
• Handle confidential and sensitive client information with discretion and maintain strict adherence to privacy regulations.
• Assist with marketing efforts, such as distributing promotional materials and gathering client testimonials.
• Perform additional administrative tasks as assigned by the management team.

Skills, Knowledge, & Expertise

• Exceptional written and verbal communication skills.
• Ability to thrive in a fast-paced, customer-service-oriented collaborative team environment.
• Social media management experience.
• Ability to function independently with minimal supervision.
• Ability to work well independently, in a team environment, and with remote employees.
• Team player mentality.
• Strong sense of ownership and urgency.
• Extremely detail oriented.
• Self-starter and passion for learning.
• Strong organizational skills and ability to multi-task in a fast-paced environment.

Education and Experience

• Bachelor’s degree or comparable industry experience preferred.
• Medical CRM/Zenoti experience is a plus.
• Looking for someone who can work Tuesdays, Thursdays and rotational Saturdays

Benefits

• Competitive Pay and Monthly Bonus structure
• Employee Assistance Program (EAP) Resources
• Employee Service Allowance
• 50% Employee Retail Discount
• Friends and Family Discount
• Team Member Referral Bonus