Studio Associate: Customer Service & Pottery Studio

COLOR ME MINE; Norfolk (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

On-the-job training

Tips included

Job summary

Color Me Mine Norfolk is seeking an energetic Studio Associate who enjoys helping guests and delivering friendly service in a busy studio environment. No art background required; on-the-job training provided. You will welcome customers, assist with selecting pottery, handle payments, and host events such as birthday parties.

Weekend availability is required and tips may add to hourly pay. This role emphasizes teamwork, multitasking, and clear communication as you guide guests through the studio

Qualifications

• Experience in restaurant serving, retail, hospitality, or customer service preferred.
• Friendly, confident and comfortable interacting with customers of all ages.
• Able to multitask and stay attentive during busy periods.
• Strong communication and teamwork skills.
• Comfortable learning and explaining new products and techniques.
• Basic math and cash-handling skills.
• Point-of-sale experience is a plus.
• Dependable, punctual, and able to work scheduled shifts.
• No previous art or pottery experience required; training provided.

Responsibilities

• Warmly welcome customers and explain how the studio experience works.
• Help customers select pottery and demonstrate basic painting techniques.
• Check in with customers throughout their visit and provide attentive service.
• Host birthday parties, group events, and other studio experiences.
• Operate the point-of-sale system and handle payments accurately.
• Answer phone calls and assist with customer questions.
• Promote studio events, specials, and additional offerings.
• Keep the studio, tables, supplies, and customer areas clean and organized.
• Glaze and fire pottery after completing training.
• Restock supplies and help maintain inventory.
• Work efficiently and support coworkers in a fast-paced environment.
• Weekend availability required.

Job description

Color Me Mine Norfolk is seeking an energetic Studio Associate who enjoys helping guests and delivering friendly service in a busy studio environment. No art background required; on-the-job training provided. You will welcome customers, assist with selecting pottery, handle payments, and host events such as birthday parties.

Weekend availability is required and tips may add to hourly pay. This role emphasizes teamwork, multitasking, and clear communication as you guide guests through the studio