Studio Associate

COLOR ME MINE; Norfolk (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

On-the-job training

Tips included

Job summary

Color Me Mine Norfolk is seeking an energetic Studio Associate who enjoys helping guests and delivering friendly service in a busy studio environment. No art background required; on-the-job training provided. You will welcome customers, assist with selecting pottery, handle payments, and host events such as birthday parties.

Weekend availability is required and tips may add to hourly pay. This role emphasizes teamwork, multitasking, and clear communication as you guide guests through the studio

Qualifications

• Experience in restaurant serving, retail, hospitality, or customer service preferred.
• Friendly, confident and comfortable interacting with customers of all ages.
• Able to multitask and stay attentive during busy periods.
• Strong communication and teamwork skills.
• Comfortable learning and explaining new products and techniques.
• Basic math and cash-handling skills.
• Point-of-sale experience is a plus.
• Dependable, punctual, and able to work scheduled shifts.
• No previous art or pottery experience required; training provided.

Responsibilities

• Warmly welcome customers and explain how the studio experience works.
• Help customers select pottery and demonstrate basic painting techniques.
• Check in with customers throughout their visit and provide attentive service.
• Host birthday parties, group events, and other studio experiences.
• Operate the point-of-sale system and handle payments accurately.
• Answer phone calls and assist with customer questions.
• Promote studio events, specials, and additional offerings.
• Keep the studio, tables, supplies, and customer areas clean and organized.
• Glaze and fire pottery after completing training.
• Restock supplies and help maintain inventory.
• Work efficiently and support coworkers in a fast-paced environment.
• Weekend availability required.

Job description

Overview:

Color Me Mine Norfolk is looking for an energetic, dependable Studio Associate who genuinely enjoys working with people. This is a great fit for someone with restaurant serving, retail, hospitality, or other customer service experience who knows how to anticipate guests' needs, manage multiple priorities, and remain welcoming during busy shifts.

You do not have to be an artist to work here! You will receive on-the-job training for everything you need to know. What matters most is your ability to provide excellent customer service, connect with guests, and contribute to a positive team environment.

This position includes hourly pay plus tips, which may add up to an additional $8 per hour. Opportunities for increased responsibility and growth may also be available.

Responsibilities:

• Warmly welcome customers and explain how the studio experience works.
• Help customers select pottery and demonstrate basic painting techniques.
• Check in with customers throughout their visit and provide attentive service.
• Host birthday parties, group events, and other studio experiences.
• Operate the point-of-sale system and handle payments accurately.
• Answer phone calls and assist with customer questions.
• Promote studio events, specials, and additional offerings.
• Keep the studio, tables, supplies, and customer areas clean and organized.
• Glaze and fire pottery after completing training.
• Restock supplies and help maintain inventory.
• Work efficiently and support coworkers in a fast-paced environment.
• Weekend availability required.

Preferred Experience and Qualifications:

• Previous restaurant serving, retail, hospitality, or customer service experience is strongly preferred.
• Friendly, confident, and comfortable interacting with customers of all ages.
• Able to multitask and remain attentive during busy periods.
• Strong communication and teamwork skills.
• Comfortable learning and explaining new products and techniques.
• Basic math and cash-handling skills.
• Point-of-sale experience is a plus.
• Dependable, punctual, and able to work scheduled shifts.
• No previous art or pottery experience is required; training is provided.