Student Worker - Office Assistant - Ruth Collins Hall - BC

Baylor University; Waco (TX); On-site; USD 11,020 - 13,776; Part time

Job summary

Baylor University is seeking a Student Worker - Office Assistant for Ruth Collins Hall, offering flexible hours between 5-20 hours per week. The role includes providing administrative support to on-campus communities, assisting with security monitoring, and delivering high-quality customer service to residents and visitors.

Applicants should be able to perform various administrative tasks, communicate effectively, and maintain confidentiality. The position supports Baylor's mission with a pay rate of $8.00/hr.

Qualifications

• Ability to complete administrative tasks as requested.
• Strong customer service skills for a diverse population.
• Ability to handle time-sensitive tasks effectively.

Responsibilities

• Monitor door security and inform staff of any issues.
• Provide administrative support to residents.
• Assist with general office tasks and correspondence.
• Greet visitors with excellent customer service.

Skills

Typing

Ability to learn a computer program

Customer service

Teamwork

Time management

Sound judgment

Job description

Student Worker - Office Assistant - Ruth Collins Hall - BC

Waco, TX, United States

Job Description

Job Title: Office Assistant - Ruth Collins Hall - BC

Job Classification: Administrative and Office Services, Student

Department: Campus Living and Learning

Work Schedule: Flexible hours, weekdays and weekends, between 5-20 hours per week, as works for the student

Desired Length of Employment: Fall/Ongoing

Pay Rate: $8.00/hr

• In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager.

Key Components

The Office Assistant (OA) position provides administrative support to on-campus communities at Baylor University, acting as a helpful resource and referral agent for residents, parents, visitors, and faculty/staff. OAs uphold Campus Living & Learning’s Customer Service Standards and play a vital role in safety and security by monitoring escort and visitation policies, verifying residents’ identities, and communicating concerns.

Responsibilities

• Monitor door security and inform appropriate staff (e.g., Community Leaders, Residence Hall Director, Safety and Security Education Officers) if any issues arise.
• Provide administrative support to residents, including room access support (unlock codes) and checking out equipment.
• Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check‑out, lost and found, and gift registries.
• Be knowledgeable of on-campus locations and resources.
• Support residents in communicating issues of concern to other hall staff members.
• Enforce and uphold Campus Living & Learning policies and procedures.
• Complete other administrative tasks as assigned by the supervising RHD.
• Greet visitors with excellent customer service.
• Provide general office, administrative, or clerical support.
• Assist with handling incoming and outgoing correspondence, including phone calls, messages, and mail.
• Assist with routing and resolving questions or information requests.
• Assist with document preparation, filing, and office records.
• Ensure confidentiality of all pertinent information.
• Assist with office supplies and organization of common areas.
• Assist with data entry tasks, spreadsheets, and reports.
• Perform all other duties as assigned to support Baylor’s mission.
• Maintain regular and punctual attendance.

Required Skills

• Typing
• Ability to learn a computer program for Front Desk functions
• Ability to complete administrative tasks as requested
• Ability to provide customer service to a diverse population
• Ability to work on a team
• Time management
• Sound judgment to respond to needs or crises as they arise

Work Location

Collins Residence Hall

Work Address: 1310 S 8th St, Waco, TX 76706