STUDENT WORKER KETCHAM COMMUNITY CENTER ATTENDANT (work study)

North Central Missouri College; Trenton (MO); On-site; USD 16,531 - 22,041; Part time

Job summary

North Central Missouri College seeks Ketcham Center Attendants to provide friendly customer service in the recreation center, assist with set‑up/tear down, and staff events and activities, including concessions and admissions.

The role requires good work ethic, clear communication, and the ability to work with the public in a large setting; high school diploma preferred and customer service experience is a plus. Shifts vary, including nights and weekends, on campus in Trenton.

Qualifications

• Good work ethic and communication skills.
• Individual that is task oriented and able to accomplish such tasks.
• Customer service experience preferred.
• Ability to work with the public in a large setting.

Responsibilities

• Greet members and provide assistance to customer requests.
• Answer phone calls regarding inquiries about the Ketcham Center and assist with reserving rooms.
• Set up individual membership accounts and provide membership information.
• Monitor member sign‑in and log.
• Work concession stand at community events, basketball games, and recreational activities.
• Work admissions gate at events, collect money and verify passes.
• Assist in crowd control and flow as needed.
• Set‑up/tear down tables, chairs, equipment, and other prep as needed before and after events.
• General housekeeping and cleaning.
• Other duties as assigned

Skills

Customer service

Communication

Public interaction

Basic computer skills

Phone etiquette

Education

High school diploma preferred

Job description

CLASSIFICATION: student employee, work study

Job Type: Part‑time

Department: Ketcham Center

Reports To: Ketcham Center Director and Coordinators

Full Time/Part Time: Part‑Time

Shift: Varies includes nights and weekends

Location: Trenton, Missouri‑Main Campus

Position Summary

Ketcham Center Attendants are responsible for working with NCMC students and the public to provide customer service in a recreational center environment. Attendants also provide assistance with set‑up/tear down and staffing for events and activities.

Essential Functions

• Greet members and provide assistance to customer requests
• Answer phone calls regarding inquiries about the Ketcham Center and assist with reserving rooms
• Set up individual membership accounts and provide membership information
• Monitor member sign‑in and log
• Work concession stand at community events, basketball games, and recreational activities
• Work admissions gate at events, collect money and verify passes
• Assist in crowd control and flow as needed
• Set‑up/tear down tables, chairs, equipment, and other prep as needed before and after events
• General housekeeping and cleaning
• Other duties as assigned

Requirements

• Good work ethic and communication skills
• Individual that is task oriented and able to accomplish such tasks

Education

High school diploma preferred

Experience

Customer service experience preferred

Skills

Ability to work with the public in a large setting; ability to work in large crowds; excellent customer service skills; basic computer skills and phone etiquette.

Physical Demands

Able to lift up to 25 lbs.; moving about between floors, bleachers, and rooms, ascending and descending stairs; Ability to handle high noise levels; reaching, pulling, and pushing when setting up equipment, tables and chairs; able to do repetitive tasks; remain stationary at a desk for extended periods while working on a computer, answering phones, and dealing with the public.

Environmental Demands

Fluctuations while moving on tile and carpeted floors in a heated and air conditioned environment.