Student Worker - IT Help Desk

Delaware Valley University; Doylestown Township (Bucks County); On-site; USD 11,000 - 16,000; Part time

Job summary

Delaware Valley University is seeking a Student Worker to assist the IT Help Desk in Doylestown. You will help staff deploy and maintain campus computer equipment and serve students, staff, and faculty at the Help Desk.

Responsibilities include answering calls, logging tickets, setting up equipment, installing software, and assisting with wiring and inventory. A valid on-campus student with work authorization is required.

Qualifications

• Currently enrolled Delaware Valley University student.
• Must be authorized to work in the United States.

Responsibilities

• Answering calls at the Help Desk.
• Entering tickets in the Help Desk system.
• Setting up equipment in various on-campus locations.
• Installing software and basic computer troubleshooting.
• Assisting students and faculty with computer operation.
• Cleaning equipment and changing printer toner cartridges.
• Transporting equipment throughout campus.
• Recording and maintaining inventory records.
• Assisting the Telecommunications team with wiring or other projects.
• Other duties as assigned

Skills

Driver's license

Basic computer troubleshooting

Equipment handling

Education

Currently enrolled Delaware Valley University student

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Student Worker - IT Help Desk

Student Part-Time Doylestown, PA, US

6 days ago Requisition ID: 1985

Salary Range: $10.00 To $10.00 Hourly

Job Summary:

Students will assist with Help Desk operations, by assisting staff to deploy and maintain university computer equipment and communicate information/processes with students, staff and faculty at the Help Desk.

Essential Duties and Responsibilities:

• Answering calls at the Help Desk.
• Entering tickets in the Help Desk system.
• Setting up equipment in various on-campus locations.
• Installing software and basic computer troubleshooting.
• Assisting students and faculty with computer operation.
• Cleaning equipment and changing printer toner cartridges.
• Transporting equipment throughout campus.
• Recording and maintaining inventory records.
• Assisting the Telecommunications team with wiring or other projects.
• Other duties as assigned

Education Employment eligibility:

• Currently enrolled Delaware Valley University student
• Must be authorized to work in the United States and provide required documentation to verify identity and employment eligibility

Preferred Knowledge, Skills and Abilities:

• Students must be able to carry monitors, computers, printers, and other equipment for on-campus transport.
• Computer experience recommended will train for all job functions.
• Occasionally lifting 25 lbs or more

Physical Requirements and Working Conditions:

• Prolonged periods of sitting at a desk and working on a computer.
• Must hold valid driver’s license (to drive the golf cart)