Student Welcome Desk Navigator

Paycom - ATS; Forest Grove, Northern (OR, KY); Hybrid; USD 19,000 - 26,000; Part time

Job summary

Pacific University is seeking a part-time Navigation Desk Specialist for the Opportunity Hub at AuCoin Hall Lobby, Forest Grove Campus. This in-person role greets students, staff, and guests, assists with wayfinding, and channels inquiries to the appropriate unit.

The position emphasizes friendly service, reliability, and basic computer skills with Google Workspace. Open to current Pacific University students in good standing, with preferred prior front desk or customer service experience.

Qualifications

• Must be a currently enrolled Pacific University student in good academic standing.
• Friendly, approachable personality and reliable for scheduled shifts.
• Comfortable using Google Workspace apps (Sheets, Email, Google Chat).
• Prior customer service or front desk experience preferred.

Responsibilities

• Welcome visitors and guide them through the AuCoin lobby to assist with wayfinding.
• Respond to basic academic and departmental inquiries using cross-training knowledge.
• Monitor arriving guest appointments and notify staff via Google Chat.
• Maintain a tidy, welcoming reception area and log visitor traffic accurately.
• Collaborate with student staff from partner units during shared shifts following protocols.
• Maintain confidentiality of student records and inquiries per campus privacy policies.
• Assist with general office projects and departmental tasks to support the Opportunity Hub.

Job description

Pacific University is seeking a part-time Navigation Desk Specialist for the Opportunity Hub at AuCoin Hall Lobby, Forest Grove Campus. This in-person role greets students, staff, and guests, assists with wayfinding, and channels inquiries to the appropriate unit.

The position emphasizes friendly service, reliability, and basic computer skills with Google Workspace. Open to current Pacific University students in good standing, with preferred prior front desk or customer service experience.