Student Support Services Mentor

University of North Dakota; Grand Forks (ND); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (TIAA)

Annual leave 10 days

Sick leave 10 days

Paid holidays

Job summary

University of North Dakota is seeking a Student Support Services Mentor to support undergraduate nursing students through mentoring, tracking and academic guidance on campus in Grand Forks, ND.

The role emphasizes building trust, coordinating support, and enhancing student success. The position is a 10-month staff appointment with full benefits and a salary range of $42,250–$44,463, with potential total compensation around $68,139 annually.

Qualifications

• Bachelor of Science in Nursing and ND RN licensure eligibility or active ND RN license.
• One year of RN experience with recent clinical practice in acute or long-term care.
• Basic software experience with Microsoft Office products.

Responsibilities

• 80% - Mentor Gero-STARR Nursing Students: develop peer mentor program, provide orientation, conduct needs assessments, meet mentees regularly, review readiness and barriers, assist with academic support and NCLEX prep, support writing and tutoring.
• 20% - Gero-STARR Program Student Recruitment, Engagement and Data Utilization: assist recruitment/retention activities, participate in pre-matriculation programs, represent the program at events, analyze data and support program improvement.

Skills

Organizational skills

Interpersonal skills

Communication skills

Student support

Team collaboration

Attention to detail

Education

Bachelor of Science in Nursing

Tools

Microsoft Office

Job description

Student Support Services Mentor

• 498496
• Grand Forks, North Dakota, United States
• Undergraduate Nursing
• Advising/Student Support
• Full-time Staff
• Closing on: Aug 31 2026

Salary/Position Classification

• Salary: $42,250 - $44,463+ for a 10-month staff appointment (June 16 - August 15 off)
• Hours: 40 hours per week during the 10-month period
• Contract Period: August 16 - June 15 each year
• Benefits: Benefits continue during the off-contract months. See below for more information.
• Location: This position will work in person on the University of North Dakota campus

Benefits

• Health Insurance: UND covers 100% of employee (or family) health insurance premiums. Estimated annual employer-paid health benefit is $22,720.
• TIAA Retirement Plan: During the first two years of participation, UND contributes 7.5% to your retirement plan, which is approximately $3,169 based on the minimum starting salary listed. Beginning with the third year of participation, UND contributes 12.5% of your salary, which provides an even greater investment in your long-term retirement savings.
• Leave Benefits: Annual and sick leave accrue at 10 days per calendar year.
• Holidays: Paid holidays at 9 per year during contract period
• Estimated total compensation: Approximately $68,139 annually, exclusive of paid leave
  • Note: This is not an exhaustive list of benefits or their value. Please see the UND HR website for more details.

Purpose of Position

The mission of the College of Nursing & Professional Disciplines (CNPD) is to provide excellent and collaborative education, scholarship and service to advance human well-being for all, with an emphasis on rural and underserved populations. The CNPD consists of the departments of Nursing, Nutrition & Dietetics, and Social Work as well as the Children & Family Services Training Center. The department of Nursing recently received a grant (Gero-STARR) that aims to increase the nursing workforce in rural and underserved areas to address the nursing shortage. We are seeking a Student Support Services Mentor whose primary responsibility is to provide support services to undergraduate nursing students. This will be accomplished through monitoring, tracking and mentoring, which will include meeting with GERO-STARR mentees a minimum of twice per week.

Duties & Responsibilities

• 80% - Mentor Gero-STARR Nursing Students
  • Develop and maintain peer mentor program, including evaluation of program
  • Provide an orientation and overview to students each semester
  • Conduct Needs Assessments each semester for each mentee and develop strategies to assist students with individualized plans for success
  • Conduct initial mentor sessions individually with students in the first four weeks of the semester to review the mentoring expectations and discuss their needs, and meet with Gero-STARR students individually each month during academic year.
  • Develop rapport and trusting relationship with students essential to the mentor role
  • Review academic readiness and possible barriers, determine support services needed and assist with those services
  • Provide academic support, assist with financial aid applications and all documentation needed to facilitate academic readiness and success
  • Set up group or individual study sessions and provide group mentoring for common challenges (i.e., stress management, study skills, time management, etc)
  • Assist with NCLEX preparation for Gero-STARR students, as needed
  • Support student writing activities (i.e., cover letters, CVs, articles, presentations) with possible referral to Writing Mentor/Services
  • Assess student needs related to tutoring and refer to Gero-STARR tutor
• 20% - Gero-STARR Program Student Recruitment, Engagement and Data Utilization
  • Assist in recruitment & retention activities related to the program
  • Participate and assist with pre-matriculation programs in coordination with Nursing's Office of Student Services
  • Serve as program representative at conferences/events for students exploring health careers and at recruitment meetings across CNPD
  • Collaborate with programs across CNPD to support admissions and retention activities
  • Create, support and facilitate engagement opportunities for current students and Gero-STARR alumni
  • Perform data analysis to measure student and program outcomes to support program improvement
  • Co-develop student tracking database to identify and track current and past Gero-STARR students
  • Co-develop program evaluation plan
  • Maintain data to assist with strategic decision making through data analysis and assist with reporting requirements

Required Competencies

• Organizational/prioritization skills
• Strong interpersonal skills
• Excellent oral and written communication skills
• Student oriented
• Detail oriented
• Ability to recognize trends with ND students
• Ability to work effectively with a team
• Ability to maintain knowledge of rural nursing theory and sociological and psychosocial behaviors

Minimum Requirements

• Bachelor of Science in Nursing
• Must be eligible for licensure as a registered nurse in North Dakota or have a current unencumbered ND RN license
• One year experience as an RN
• Recent clinical practice in acute or long-term care
• Basic software experience with Microsoft Office products
• Prior usage of nursing lab equipment
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Master of Science in Nursing, Public Health or Psychology
• 2+ years of BSN-prepared experience as an RN in an acute care or long-term care setting
• Data analysis and data management experience
• Experience with populations from disadvantage backgrounds in ND (e.g., rural or tribal)
• Experience with nursing admissions processes
• Experience promoting student success in nursing programs