Student Support Services Clerk

Enterprise State Community College; Golden Springs (AL); On-site; USD 30,000 - 48,000; Full time

Job summary

Gadsden State Community College in Alabama is seeking a Clerk to provide clerical and administrative support including data entry, filing, document preparation, scanning, mail distribution, and maintaining confidential student and program files. The role also handles reports, payroll, tutor contracts, purchasing, grant documentation, student correspondence, recruitment, and program materials.

The position serves as receptionist, answering phones, greeting visitors, assisting students, and

Qualifications

• Graduation from high school or GED certificate plus a minimum of 15 semester hours of postsecondary education in business or office-related coursework required.
• Associate’s degree is preferred.
• One year of experience in business or office-related work preferred.
• Strong skills in Microsoft Office preferred.
• Experience using computer systems and software in an educational or office environment preferred.
• Friendly personality; enthusiastic, positive attitude; evidence of trustworthiness and ethical conduct; effective human relations skills; strong work ethic.

Responsibilities

• Performs general clerical functions including filing, data entry, sorting, word processing, document preparation, scanning, mail distribution, and mail-outs.
• Maintains participant databases, operating records, payroll, inventory, time, statistical data, and confidential office records.
• Checks documents for accuracy and performs data entry.
• Assists with the required reports, including compiling Annual Performance Report data.
• Creates newsletters, informational pamphlets, flyers, and program materials.
• Assists the Director/Assistant Director with payroll and tutor hiring, and staff leave records.
• Prepares requisitions, submits invoices, and obtains vendor quotes.
• Coordinates mid-term progress reports, sends grade letters, and other student correspondence.
• Assist students with the application process and recruitment.
• Creates and updates forms and maintains program files.
• Assists with monitoring grant budgets and maintaining financial documentation.
• Acts as receptionist, answers phones, greets visitors, and provides customer service.
• Operates computers, scanners, copiers, calculators, and other office equipment are operated.
• Serves on college committees as assigned.
• Complies with ACCS, Gadsden State Community College, and applicable grant policies, procedures, regulations, and guidelines.
• Performs additional duties as assigned by the supervisor.

Skills

Communication skills

Typing 30 wpm

Task learning ability

Confidentiality

Interpersonal skills

Regulatory knowledge

Ethical conduct

Education

HS diploma or GED + 15 college hours

Associate degree preferred

Tools

Microsoft Office

Job description

This Is a Grant Funded At-Will Position For Which The Attainment of Non-Probationary Status (Tenure) is not available. Continued Employment Contingent Upon Funding.

The clerk position provides clerical and administrative support including data entry, filing, document preparation, scanning, mail distribution, recordkeeping, and maintaining confidential student and program files. The position assists with reports, payroll, tutor contracts, purchasing, grant documentation, student correspondence, recruitment, and program materials. The Clerk position also serves as a receptionist by answering phones, greeting visitors, assisting students, and provides excellent customer service.

Direct Supervisory Responsibility: No

• Performs general clerical functions including filing, data entry, sorting, word processing, document preparation, scanning, mail distribution, and mail-outs.
• Maintains participant databases, operating records, payroll, inventory, time, statistical data, and confidential office records.
• Checks documents for accuracy and performs data entry.
• Assists with the required reports, including compiling Annual Performance Report data.
• Creates newsletters, informational pamphlets, flyers, and program materials.
• Assists the Director/Assistant Director with payroll and tutor hiring, and staff leave records.
• Prepares requisitions, submits invoices, and obtains vendor quotes.
• Coordinates mid-term progress reports, sends grade letters, and other student correspondence.
• Assist students with the application process and recruitment.
• Creates and updates forms and maintains program files.
• Assists with monitoring grant budgets and maintaining financial documentation.
• Acts as receptionist, answers phones, greets visitors, and provides customer service.
• Operates computers, scanners, copiers, calculators, and other office equipment are operated.
• Serves on college committees as assigned.
• Complies with Alabama Community College System (ACCS), Gadsden State Community College, and applicable grant policies, procedures, regulations, and guidelines.
• Performs additional duties as assigned by the supervisor.

Note: The intent of this description is to provide a representative summary of the essential functions that will be required of positions given this title and should not be construed as a declaration of specific duties and responsibilities of any particular position. Employees will be assigned specific job-related duties through their hiring departments. Specific job-related duties assigned by hiring departments shall be consistent with the representative essential functions listed above and shall not be construed as expanding a particular position’s role, scope, FLSA status, or grade.

• Graduation from high school or GED certificate plus a minimum of 15 semester hours of postsecondary education in business or office-related coursework required.
• Associate’s degree is preferred.
• One year of experience in business or office-related work preferred.
• Strong skills in Microsoft Office preferred.
• Experience using computer systems and software in an educational or office environment preferred.
• Friendly personality; enthusiastic, positive attitude; evidence of trustworthiness and ethical conduct; effective human relations skills; strong work ethic.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Effective oral and written communication skills; effective telephone techniques.
• Knowledge of office practices, general regulations, and procedures.
• Ability to learn assigned clerical tasks readily and to adhere to prescribed institutional routines.
• Ability to make mathematical computations and tabulations accurately.
• Ability to keyboard at a minimum of 30 correct (net) words a minute for 3 minutes.
• Knowledge of general office procedures and proofreading (Basic Office Procedures Exam).
• Ability to establish and maintain effective working relationships with students, other employees and the public.
• Ability to maintain confidentiality of office information.
• Ability to learn and apply College policies, procedures, and safety practices.

PROJECTED STARTING DATE: November 2026

SALARY: Salary Schedule E5,06, ($29,989 - $48,180) Based on the 2026-2027 ACCS Salary Schedules. Salary will be based on VERIFIED education and years of VERIFIED FULL-TIME directly related experience that is stated on the initial job application and resume. Be sure all experience is stated on the application!

APPLICATION DEADLINE: November 2, 2026– 4:00 P.M.

Gadsden State Community College is an equal opportunity employer. It is the official policy of the Alabama Community College System, including postsecondary institutions under the control of the Board of Trustees, that no person in Alabama shall, on the grounds of race, color, disability, sex, religion, creed, national origin, age, or other classification protected by Federal or State law, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity or employment. Gadsden State will make reasonable accommodations for qualified disabled applicants or employees. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process. The College reserves the right to withdraw this job announcement at any time prior to the awarding. Any offer of employment is contingent upon a satisfactory criminal background investigation. This employer participates in E-Verify.