Student Support & Outreach Case Manager

Grand-Valley-State-University; Allendale Charter Township (MI); Vor Ort; USD 40.000 - 44.000; Teilzeit

Benefits dieser Stelle

Medical, vision, dental insurance

Life insurance

Retirement contributions

Wellness resources

Tuition waiver

Zusammenfassung

Grand Valley State University seeks a Student Care and Outreach Case Manager to support students under the Dean of Students Office. This on-campus role coordinates care, referrals, and follow-up, promoting student wellbeing and persistence.

You will collaborate with campus partners within Student Affairs and across the university, assisting faculty and staff with appropriate referrals while maintaining confidential, accurate records in Maxient.

Qualifikationen

• Bachelor’s degree in education, psychology, social work, or related field.
• 1 year of relevant experience in nonclinical case management, student support, or related area.
• Ability to work with diverse constituents and maintain confidentiality.

Aufgaben

• Provide direct case management support to students, including resource referral and follow-up.
• Offer outreach and educational opportunities and student services as appropriate.
• Collaborate with Student Affairs and University CARE Team.
• Consult with faculty, staff, and supporters on student challenges and referral options.
• Promote holistic development and connected care to support student success.
• Maintain documentation in Maxient and ensure compliance with Title IX and related regulations.

Kenntnisse

Interpersonal skills

Oral communication

Written communication

Listening skills

Ausbildung

Bachelor’s degree

Master’s degree (preferred)

Tools

Maxient database

Jobbeschreibung

Grand Valley State University seeks a Student Care and Outreach Case Manager to support students under the Dean of Students Office. This on-campus role coordinates care, referrals, and follow-up, promoting student wellbeing and persistence.

You will collaborate with campus partners within Student Affairs and across the university, assisting faculty and staff with appropriate referrals while maintaining confidential, accurate records in Maxient.