Student Success Support Program Specialist - Full Time

Yuba Community College District; Yuba City (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Yuba Community College District seeks a Student Success Support Program Specialist to advance dual enrollment initiatives and equity in access for diverse students. The role involves outreach, data-informed practices, and coordination with high schools, college departments, and community partners to promote retention and success.

Regular travel to partner high schools and other off-campus locations is required, with occasional evenings and weekends to support events and program activities.

Qualifications

• Requires a Bachelor's degree in a related field and two years of student services experience.
• Knowledge of FERPA and privacy regulations for student data.
• Experience using data systems and PowerPoint for retention reports.

Responsibilities

• Assist in planning and delivering SSSP activities across college programs.
• Coordinate outreach to high schools and community stakeholders.
• Support MIS reporting, data collection, and retention initiatives.
• Prepare announcements and communications for SSSP events.
• Attend meetings to coordinate service delivery and compliance.

Skills

Effective communication

Data reporting

Interpersonal skills

Independent work

Education

Bachelor’s Degree in related field

Job description

Student Success Support Program Specialist - Full Time

IMPORTANT INFORMATION:
The Student Success Support Program (SSSP) Specialist primarily supports Yuba College’s Dual Enrollment Program by advancing initiatives that promote academic success, personal growth, and educational opportunities for diverse student populations. The Specialist provides culturally responsive outreach, coordinates targeted student support strategies, and collaborates with high school partners, college departments, and community stakeholders to strengthen dual enrollment pathways and support student access, engagement, retention, and success. This role also supports program coordination, data-informed practices, and the development of resources that facilitate a successful transition from high school to college while promoting long-term educational attainment. Regular travel to partner high schools and other off-campus locations is required. The position may also require evening and weekend work to support outreach activities, student events, and program initiatives.

Pre-employment Requirements
1. Education Code §87408.6 states that no person shall be initially employed by a community college district in an academic or classified position unless the person has submitted to an examination (TB test) within the past sixty (60) days to determine that he/she/they is free of active tuberculosis.

2. As a condition of employment, the position you are applying for will require that you provide fingerprints to the local police department. The fee charged by the Department of Justice (DOJ) for the fingerprint report is the employee’s responsibility.

SponsorshipThe District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.

THIS POSITION IS CATEGORICALLY FUNDED – POSITION CONTINGENT UPON CONTINUED FUNDING AND BOARD APPROVAL
BASIC FUNCTION : Under the direction of the area administrator, Student Success Support Program ( SSSP ) Specialist is responsible for assisting in support related programs, components and activities; assists in the planning, coordination, implementation and delivery of support programs and services associated with the college plans, including the college Student Success and Support Program ( SSSP ) plan; assists in planning and coordinating of SSSP MIS reporting, follow-up and retention activities for at-risk students including those on probation and dismissal.

REPRESENTATIVE DUTIES AND RESPONSIBILITIES :

• Performs support functions for student success and support programs; prepares reports and other documents.
• Interprets and implements District/College policies and procedures related to student success and equity and student services programs, including Family Educational Rights and Privacy Act of 1974 ( FERPA ).
• Provide technical assistance with the Early Alert Program.
• Monitors retention programs and referral services and coordinates follow up services for students.
• Coordinates and provides student success trainings; may organize and participate in outreach efforts.
• Maintains College Student Success and Equity databases; analyzes and produces detailed reports; assists in MIS data reporting.
• Monitor budgets and perform purchasing functions.
• Assists in the development of web pages and online programs for SSSP Core services.
• Works closely with students, staff, faculty, and the public to implement goals and objectives of assigned areas/programs; resolves issues and recommends solutions related to student success.
• May assist with program planning, including serving as a liaison to advisory committees or other outside agencies.
• Provides support for assigned college SSSP Plan activities, which may include required steps for priority enrollment, follow up and retention services, and serving on college committees related to student success.
• Assists in conducting program review and strategic planning for the SSSP programs.
• Participates in recommending and monitoring systems to provide and track support services to new students.
• Provide student support related services training, including but not limited to follow-up and retention data collection processes.
• Attends college, district, and departmental meetings in an effort to assist in ensuring coordination of support services, and follow-up activities.
• Assists in ensuring compliance with and implementation of student services related regulations, policies, and procedures.
• Maintains educational planning regulatory database in order to assist counseling and student services faculty and staff.
• Assist in gathering and maintaining data and statistical information in an effort to ensure appropriate services are provided to students in compliance with district and state regulations, policies, and procedures.
• Serves as college liaison with District Educational Services to update College Educational Requirements, CSU General Education Breadth and I.G.E.T.C. submissions.
• Serves as liaison to CSU for ADT (SB 1440), or other CSU approved statewide transfer program communication.
• Develop and implement SSSP electronic communication campaign & intervention notifications to target SSSP students.
• Prepares announcements, newsletters, and other forms of communication regarding SSSP related events, activities, programs and initiatives for dissemination to college personnel and students.
• Communicates with and advises students to move them through the Steps to Success and core services of SSSP plan.
• May develop, coordinate and conduct transition workshops and activities for entering students coming directly from high school.
• Performs related duties as required.

KNOWLEDGE OF:

• Federal, State and Community College rules and regulations governing Student Success initiatives.
• Electronic data processing systems for reporting purposes.
• PowerPoint to develop retention reports and presentations.
• Correct English usage, grammar, spelling, punctuation and vocabulary.

ABILITY TO:

• Operate a computer and related software to process academic standing, student retention and completion rates.
• Communicate effectively both orally and in writing
• Use interpersonal techniques associated with tact, patience and courtesy
• Train and provide work direction to others.
• Work independently with little direction
• Meet schedules and timelines
• Establish and maintain cooperative and effective working relationships with others
• Read, interpret, apply and explain rules, regulations, policies, and procedures related to assignment
• Plan, organize, and prioritize work
• Understand and follow oral and written instructions
• Prepare and deliver oral and written presentations
• Develop and maintain communication tools and resources, including print and social media.
• Work with Student Services staff, faculty and administration
• Work days, evenings and weekends as required
• Access and use data in student database
• Work confidentially with discretion

Required Qualifications

EDUCATION AND EXPERIENCE :
Any combination equivalent to: a Bachelor’s Degree in a related field and two years of experience in student services on a college campus or in a community agency that provides comparable services to students, or diverse community members.

FOREIGN TRANSCRIPTS : Include a U.S.