Student Success & Services Manager

Saavi; Phoenix, Northern (AZ, KY); Hybrid; USD 55,000 - 65,000; Full time

Job summary

Saavi Services for the Blind in Phoenix seeks a Student Services Manager to support student success through service coordination, program oversight, and direct instruction.

The role emphasizes advising, service coordination, and collaboration with instructional staff, with duties including reports, documentation, and adaptation of nonvisual strategies. Must be ready to work evenings/weekends as needed, and holds a relevant degree with supervisory experience.

Qualifications

• Master’s degree in Rehabilitation Counseling, Orientation & Mobility, Rehabilitation Teaching, Social Work, or related field or Bachelor’s degree in Rehabilitation Services, Social Work, Assistive Technology, Education, or other blindness-related field
• Minimum five years’ supervisory or program coordination experience in a rehabilitation, education, or human services setting preferred
• Certification (NBPCB or ACVREP) strongly preferred or ability to obtain within one year
• Structured Discovery training background preferred
• Strong communication, critical thinking, and organizational skills
• Experience working in human services, disability services, social work, or case management environments strongly valued

Responsibilities

• Monitor and support student progress through advising sessions and staffings
• Communicate student-related concerns with the Center Director
• Serve as liaison with Vocational Rehabilitation (VR) counselors
• Write and review reports, equipment requests, and documentation
• Provide instruction in assigned areas as needed
• Coordinate communication across rehabilitation programs
• Model strong nonvisual techniques and problem-solving skills
• Support integration of braille, technology, cane travel, and home management across settings
• Represent SAAVI in professional development and agency events

Skills

Supervisory experience

Program coordination

Strong communication

Organizational skills

Education

Master’s degree in Rehabilitation Counseling or related field

Bachelor’s degree in Rehabilitation Services or related field

Job description

Saavi Services for the Blind in Phoenix seeks a Student Services Manager to support student success through service coordination, program oversight, and direct instruction.

The role emphasizes advising, service coordination, and collaboration with instructional staff, with duties including reports, documentation, and adaptation of nonvisual strategies. Must be ready to work evenings/weekends as needed, and holds a relevant degree with supervisory experience.