Student Success Programs Lead

Dallas College; Texas; On-site; USD 56,000 - 72,000; Full time

Job summary

Dallas College Brookhaven invites applications for the Support Programs, Program Lead role. The program lead supports a caseload of students, delivers wrap-around services, and develops campus-wide programming to promote student success on an on-site basis.

The position requires building partnerships, data-informed planning, and strong communication skills. After six months, select roles may qualify for a hybrid schedule based on responsibilities and policy.

Qualifications

• Associate degree from an accredited higher education institution; bachelor’s preferred.
• Official transcripts required.
• Two (2) years of related experience.
• Current and valid Texas driver's license required and acceptable driving record.
• Ability to work extended hours beyond the regular 8:00 am to 5:00 pm workday especially during heavy registration peak times including nights and weekends.
• Bilingual or multilingual preferred.

Responsibilities

• Envision, plan and follow through with trending student development theories, ideas, activities, training, and programming.
• Plan and facilitate campus programs and college-wide events.
• Responsible for ensuring that all programs and activities comply with Dallas College, state, and federal regulations.
• Support a caseload of students to track retention, persistence, engagement, and graduation rates of participating students.
• Coordinate and facilitate interactive workshops and engagement opportunities that promote experiential learning and culture of community.
• Serve as a resource to students as a consultant and advocate for their concerns.
• Review various data associated with Dallas College students including enrollment, registration, academic standing, types of benefits used and other related student success data.
• Establish and assess measurable student learning outcomes, program goals, and objectives.
• Establish a positive and inviting environment for Support Programs.
• Assist with major college-wide events.
• Prepare and submit reports for events, services, and accomplishments.
• Assist with transporting students to engagement opportunities as needed using Dallas College vehicles.
• Ensure compliance with FERPA and associated policies that protect the privacy and confidentiality of student and employee information.
• Responsible for developing and maintaining partnerships throughout the College.
• Assist with communications, promotions, and public relations for the community to achieve Support Programs goals and objectives.
• Assist in preparing effective promotional and informational publications and materials.
• Completes required Dallas College Professional Development training hours per academic year.
• Perform other duties as assigned including, but not limited to, monitoring the transportation of and/or accompanying (driving) students to program activities, workshops, and engagement opportunities.

Skills

Case management

Program development

Student engagement

Data analysis

FERPA compliance

Time management

Interpersonal skills

Written communication

Team collaboration

Education

Associate degree

Bachelor’s degree preferred

Job description

Dallas College Brookhaven invites applications for the Support Programs, Program Lead role. The program lead supports a caseload of students, delivers wrap-around services, and develops campus-wide programming to promote student success on an on-site basis.

The position requires building partnerships, data-informed planning, and strong communication skills. After six months, select roles may qualify for a hybrid schedule based on responsibilities and policy.