Student Success Program Director

Florida Polytechnic University; Lakeland (FL); On-site; USD 72,000 - 75,000; Full time

Benefits offered by this job

Annual leave

Sick leave

Employee assistance program (EAP)

Discounts & Perks

Job summary

Florida Polytechnic University is seeking a Student Success Program Director to oversee the Student Success Center, shaping strategies to improve retention and degree completion. You will lead data-driven interventions, collaborate across campus, and develop professional development initiatives for staff and students.

The role requires a master’s degree and several years of related experience, with supervision responsibilities.

Qualifications

• Master’s degree required; preferred in Higher Education, Educational Leadership, Public Administration, or related field.
• Three years of relevant experience in student success initiatives.
• One year of supervisory experience.

Responsibilities

• Provide leadership and operational oversight for the Student Success Center.
• Lead analysis and evaluation of campus-wide student success needs.
• Develop and deliver student success training, materials, workshops, and programs.
• Support student retention through data-informed interventions.
• Represent the Center on university committees and at events.

Skills

Student success

Communication skills

Public speaking

Budget management

Microsoft Office

Education

Master’s degree in Higher Education or related field

Tools

Banner SIS

Job description

Make a difference at one of Florida’s premier institutions for education in science, technology, engineering, and math (STEM). Florida Polytechnic University, ranked the No. 1 public college in the region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of a culture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and University succeed.

The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since its opening in 2014. Florida Poly’s deliberately small classes, affordability, and outstanding graduate outcomes have helped it earn recognitions such as being named a top value school, in the top 25 nationally for affordability, and in the top five best universities in the South for tech students. Accredited by ABET and SACSCOC, Florida Poly is educating some of the brightest minds in Florida and attracting standout talent from across the nation.

Student Success Program Director

The Student Success Program Director provides day-to-day administration, operational leadership, and supervision of the Student Success Center. Provides strategic planning, implementation, and assessment of student success, retention, and degree competition initiatives. Collaborates with campus departments/divisions and community partners.

Responsibilities

• Provide leadership and operational oversight for the Student Success Center.
• Lead the ongoing analysis and evaluation of campus-wide student success needs.
• Oversee the development and delivery of student success training, materials, workshops, seminars, programs, and professional development initiatives.
• Support student retention through data-informed interventions.
• Serve on university committees.
• Develop, implement, evaluate, and assess programs and services that support student success and retention.
• Utilize data, predictive analytics, and assessment methods to identify trends and inform interventions.
• Collaborate with campus and community partners.
• Represent the Student Success Center at campus-wide events (i.e., Admission events, University Commencement).
• Other duties as assigned.

Minimum Qualifications

• Master’s degree from an accredited college/university, preferably in Higher Education, Educational Management, Educational Leadership, Public Administration, Disability Studies, Special Education, Communication, Counseling, or related field.
• Three years of relevant experience in a role that directly supports students and student success initiatives.
• One year of supervisory experience.
• In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications

• Five years of relevant experience in a role that directly supports students and student success initiatives.
• Experience with Banner (Student Information System).
• Experience with assessment, strategic planning, and retention initiatives.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of student success strategies
• Understanding of student development theory
• Budget forecasting and management
• Database management techniques
• Work as part of a management team dedicated to student success
• Possess strong written and verbal communication skills
• Ability to present in front of large audiences
• Plan, manage, and organize competing tasks to meet established timelines
• Microsoft Office Suite.
• Strong interpersonal, communication, and organizational skills.

REQUIRED LICENSES, CERTIFICATIONS, AND/OR OTHER SPECIFIC REQUIREMENTS OF LAW

• Must possess a valid driver’s license.
• This position requires a criminal background check, which may include a Level II screening as required by Florida Statute
• 435.04.
• This position is subject to federal and state privacy regulations.

NORMAL WORK SCHEDULE

This position is exempt/salary exempt. The normal work schedule is Monday‑Friday, 8:00 a.m.‑5:00 p.m. However, occasional overtime (weekends and evenings) may be required.

TARGET HIRING SALARY

$72,000 - $75,000, commensurate with experience.

LOCATION/WORK MODEL

Full-time/On-site

Note: We will NOT consider employment-based visa sponsorship for this position

We will NOT consider employment-based visa sponsorship for this position.

Application Deadline Date

The position may be open for 14 days with a minimum of 7 days; however, we will begin reviewing applications immediately.

DIVERSITY STATEMENT

Florida Polytechnic University is an equal opportunity/equal access institution. It is the policy of the Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the University) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status or genetic information.

Employment is contingent upon eligibility to work in the US. An appointment is not final until proof is provided.

Florida Poly Benefits Information

Florida Poly qualified employees have the opportunity to take advantage of a variety of health benefits (through the State of Florida) to help meet their specific needs, as well as the needs of their family. This comprehensive coverage includes flexible spending accounts, medical and life insurance, and worker's compensation.

Health benefits are administered through People First, on behalf of the State of Florida, as pre-tax insurance plans. People First handles all new hire enrollments, coverage changes, premium administration, and dependent eligibility. Their Service Center is staffed Monday through Friday, from 8 a.m.‑6 p.m. EST, at 1‑866‑663‑4735.

RETIREMENT

Florida Poly offers great options for retirement. From the required selection of a state plan to additional voluntary retirement plans, our employees have many opportunities to save and prepare for their future. Click Here for more information.

Other Benefits

• Discounts & Perks
• Annual Leave
  • To help promote work-life balance, Florida Poly provides a generous leave program, which includes paid time off and paid holidays. Qualified employees may accrue 22 days of annual leave. In addition, the University observes the holidays listed in our University Holidays policy FPU-1.008.
• Sick Leave
  • Qualified employees may also accrue 12 days of annual sick leave and participate in our Sick Pool Program.
• Employee Assistant Program (EAP)

EXPLORE LAKELAND FLORIDA

Conveniently located along I‑4 between Tampa and Orlando, Lakeland is home to Florida Polytechnic University and many other businesses and attractions. Click here to explore Lakeland, Florida.

Special instructions regarding attachments

Special instructions regarding attachments:

Required attachments are listed on each posting. Please be sure to attach all required documents in the Resume/CV field before continuing through the application. Once your application has been submitted, no changes may be made and additional attachments will not be considered.

An unofficial copy of the degree/transcript is acceptable during the application process. For positions requiring a degree, the official transcripts are required upon hire.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline.

All document(s) must be received on or before the closing date of the job announcements.

This position requires a background check, which may include a level II screening as required by the Florida Statute

• 435.04.