Student Success Insights Analyst

The Chronicle Of Higher Education, Inc.; Waltham (MA); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Bentley University in Waltham, MA seeks a Student Success Data Analyst to perform descriptive, diagnostic, predictive, and prescriptive analyses that support data-informed decision making across Academic Affairs and Student Success.

The analyst will mine and visualize complex data, build and maintain dashboards, and translate numbers into narratives that inspire campus partners and drive equitable student outcomes.

Qualifications

• Bachelor's degree with minimum three years’ work experience.
• Experience in data mining, hygiene, and analysis.
• Excellent data visualization, oral presentation, and written communication skills.
• Strong interpersonal, critical thinking, problem solving, and organizational skills.
• Experience with higher education technology (e.g. Workday Student, Banner, PeopleSoft, Slate, Navigate 360, degree audit programs, LMS, etc.), Microsoft Excel, and Power BI.
• Ability to explain data and analyses to audiences with varying data literacy.
• Commitment to diversity, equity, and inclusion and using data to close equity gaps.

Responsibilities

• Collect, analyze, and communicate student success data in real time for reporting.
• Compare real-time data to historical data to identify trends in student success.
• Partner with campus colleagues to compare indicators against inputs and outputs.
• Collaborate with IT on enterprise data analytics and governance projects.
• Analyze academic performance alongside non-academic data to portray the whole student experience.
• Build and maintain dashboards and train partners on using them.
• Lead data governance and literacy efforts within Academic Affairs for KPIs.
• Run Navegate 360 reports and support campus users in analyses.
• Provide qualitative and quantitative analyses of student success programs.
• Communicate findings via visualization, presentations, dashboards, and reports.

Skills

Data mining

Data hygiene

Data analysis

Data visualization

Communication

Interpersonal skills

Education

Bachelor's degree

Tools

Power BI

Navigate 360

Workday

Banner

PeopleSoft

Excel

LMS systems

Job description

Bentley University in Waltham, MA seeks a Student Success Data Analyst to perform descriptive, diagnostic, predictive, and prescriptive analyses that support data-informed decision making across Academic Affairs and Student Success.

The analyst will mine and visualize complex data, build and maintain dashboards, and translate numbers into narratives that inspire campus partners and drive equitable student outcomes.