Student Success & Enrollment Advisor

Milwaukee Area Technical College; Oak Creek (WI); On-site; USD 25,000 - 36,000; Full time

Job summary

Milwaukee Area Technical College (MATC) is seeking a dedicated Student Services Specialist to support recruitment, admissions, testing, and retention across campuses and community settings. This grant-funded role focuses on providing high-quality student services within the Community Reintegration Center and related programs.

Responsibilities include advising students, guiding course selection, coordinating with CRC/DRC partners, and delivering workshops while maintaining clear reporting.

Qualifications

• Requires an associate degree in Education, Behavioral Sciences, Business or Marketing with 3+ years related experience.
• Candidate must pass CRC background check if offered a position.
• Bachelor's degree preferred with at least 1 year of related experience.

Responsibilities

• Advises current and prospective students on academic decisions and career development.
• Provides recruitment, admissions, testing, and advising services across MATC campuses and partner sites.
• Explains program information and career pathway options to applicants.
• Collaborates with CRC/DRC and community organizations to recruit diverse students.
• Delivering excellent customer service across face-to-face, phone, and digital channels.
• Maintains student services reports and assists in program planning and outreach.

Skills

Student advising

Admissions procedures

Enrollment procedures

Public speaking

MS Office

Organizational skills

Customer service

Communication

Diversity awareness

Driving license

Education

Associate degree in Education, Behavioral Sciences, Business, or Marketing

3+ years related experience

Bachelor's degree preferred

Job description

Milwaukee Area Technical College (MATC) is seeking a dedicated Student Services Specialist to support recruitment, admissions, testing, and retention across campuses and community settings. This grant-funded role focuses on providing high-quality student services within the Community Reintegration Center and related programs.

Responsibilities include advising students, guiding course selection, coordinating with CRC/DRC partners, and delivering workshops while maintaining clear reporting.