Student Success Coordinator

College of the Sequoia; Visalia (CA); On-site; USD 72,000 - 97,000; Full time

Job summary

College of the Sequoias Community College District's Tulare Campus seeks a Student Success Coordinator to lead outreach for disproportionately impacted student groups, coordinate an academic engagement plan, and connect students with campus resources to boost persistence and success.

Located at the Tulare Campus, this full-time, 12-month role requires strong communication, collaboration with instructors and counselors, and ability to work evenings/weekends as needed.

Qualifications

• Bachelor’s degree from an accredited institution.
• Two years of professional experience in education or the equivalent.

Responsibilities

• Identify and track students by disproportionately impacted groups.
• Coordinate an academic success program for students while promoting an environment of academic excellence and promoting student success and retention.
• Coordinate between instructors, student services staff, counselors, and administrators to enhance the academic success of students.
• Facilitate appropriate responses to student Early Alerts.
• Administer a regular schedule of recurring student meetings to address student needs.
• Record attendance and individualized comments for each student after each session.
• Document progress, goals, to-do list, and any other information requiring follow-up.
• Maintain accurate and confidential records of every student interaction including in-person visits, phone, and online consultations.
• Provide active leadership on current issues and trends related to college students’ academic success and retention.

Skills

Critical thinking

Communication skills

Independent work

Collaborative work

Education

Bachelor’s degree

Job description

Under the direction of the Director, Student Success, and the COS Tulare Campus Provost or designee, the Student Success Coordinator will be assigned to the District’s disproportionately impacted groups and will employ best practices in an effort to increase student success. These practices include but are not limited to the following: regular and frequent contact with all students under their assignment; logging/tracking individual student progress/records; flexible work hours including evening and weekend and planning and tracking relevant budgets and expenditures.

The Student Success Coordinators will meet with students to create an academic engagement plan, set goals, and share resources to help students achieve their objectives within and beyond the classroom environment. The Student Success Coordinators will provide leadership in the Student Success Program through outreach to students and campus partners.

This position is located on the COS Tulare Campus. The Tulare Campus houses the Agriculture and Applied Technology & Trades pathways (12 Agriculture and 11 Trades areas with 19 degrees and 44 certificates). The coordinator will support students in a wide range of majors as well as the specific programs mentioned above.

This position is assigned to the Tulare Campus and is a full-time 12-month position. Monday – Friday, 7:45 a.m. – 4:45 p.m. Initial salary placement is $84,261

College of the Sequoias Community College District serves a diverse community of learners and is a designated Hispanic Serving Institution. COS provides a wide range of opportunities in transfer, general education, career and technical programs for our students. We are dedicated to recruiting employees who are committed to helping a diverse population of students achieve their educational goals. We seek candidates who exhibit an understanding and commitment to the community college mission, and who have a passion for student success.

Job duties of the Student Success Coordinator include, in addition to, and related to, services provided COS Counselors:

• Identify and track students by disproportionately impacted groups.
• Coordinate an academic success program for students while promoting an environment of academic excellence and promoting student success and retention.
• Coordinate between instructors, student services staff, counselors, and administrators to enhance the academic success of students.
• Facilitate appropriate responses to student Early Alerts.
• Administer a regular schedule of recurring student meetings to address student needs.
• Record attendance and individualized comments for each student after each session.
• Document progress, goals, to-do list, and any other information requiring follow-up.
• Maintain accurate and confidential records of every student interaction including in-person visits, phone, and online consultations.
• Through professional development, provide active leadership on current issues and trends related to college students’ academic success and retention.
• Facilitate academic success presentations and workshops to various campus partners.
• Oversee and develop reports to assist in the assessment of the Student Success Program.
• Other duties as assigned including night/weekend assignments, group meetings, and off-campus outreach.

Minimum Qualifications (Education & Experience):

• Bachelor’s degree from an accredited institution and
• Two years of professional experience in education or the equivalent

These positions require strong critical thinking and communications skills, as well as the ability to work independently while developing strong collaborative relationships with colleagues, students, student services, and academic services units. The individuals must be able to exercise excellent professional judgment and discretion, making decisions on a regular basis that impact student welfare and the District. And Demonstrated sensitivity to, and understanding of, the diverse academic, social, economic, cultural, disability, and ethnic backgrounds of community college students.

Desirable Qualifications:

• Skill assessing academic difficulties, developing appropriate remedies and evaluating and assessing effectiveness of student support intervention.
• Experience working with under-represented populations and the ability to work successfully with students of diverse backgrounds.
• Organizational skills with the ability to efficiently and effectively manage multiple work priorities.
• Outstanding customer service skills.

Licenses and Other Requirements:

• Valid California driver’s license.
• An incumbent must be insurable at the “standard rate” by the employer’s insurance carrier at all times while employed in this classification by the College of the Sequoias

Working Conditions

Environment

• Indoor work environment.
• Travel from site to site.
• Multi–project, fast–paced office environment; able to meet concurrent deadlines.
• Weekend and evening hours

Physical Abilities

Ability to:

• Sit for long periods of time.
• Communicate to provide information over the phone and in person.
• Remember key information and concentrate for long periods of time.
• Operate a computer keyboard.

Knowledge and Abilities

Knowledge of:

• Principles and practices of leadership.
• Purpose, mission and goals of the COS Community College District
• Laws, regulations, restrictions and requirements related to college admissions, records, financial aid programs and other student programs.
• Student services theory and practice
• Needs, interests, issues and concerns of various groups of community college students
• Academic and co-curricular factors leading to student success at the postsecondary level.
• Strong data and records management skills
• Analytical and critical thinking skills.
• Oral and written communication skills
• Interpersonal skills using tact, patience and courtesy

Ability to:

• Provide leadership, and support to staff involved in student success programs and services
• Communicate clearly in both oral and written form
• Work with under-represented populations and the ability to work successfully with students of diverse academic, socio-economic, ethnic, cultural and disability backgrounds
• Work independently while developing strong collaborative relationships colleagues, students, student services and academic service units.
• Manage multiple work priorities
• Stay current with trends and technological advancements in assigned areas of responsibility
• Work cooperatively in an environment of shared governance by maintaining effective working relationships with students, staff and community organizations.
• Interpret, apply and explain district policies and legal regulations and requirements
• Select, assign, orient, train, supervise, counsel, discipline and evaluate performance of direct subordinates
• Learn and abide all COS District academic integrity policies, academic policies and best practices.

The Sequoias Community College District is an equal employment opportunity employer committed to prohibiting unlawful discrimination, harassment, including sexual harassment, intimidation, and bullying based on actual or perceived race or ethnicity, color, creed, national origin, religion, sex or gender, gender identity, gender expression, sexual orientation, physical and/or mental disability, age, medical condition, genetic condition, pregnancy, reproductive health decision making, marital status, military or veteran status, or ancestry.

College of the Sequoias does not sponsor H-1B Visas