Student Success Coordinator

ECPI University LLC; Short Pump (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Join ECPI University as a Student Success Coordinator, where you'll play an essential role in guiding students toward achieving their educational and career goals. This position focuses on building meaningful relationships with students, offering support, and promoting persistence through personalized guidance. If you have strong communication and organizational skills, we'd love to have you on our vibrant team!

Benefits

Comprehensive benefits program

Support for work/life balance

Qualifications

• 2-3 years related experience preferred.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Create ongoing trusted relationships with students.
• Track student persistence and progression.
• Proactively intervene with students at risk.

Skills

Communication

Organization

Trust Building

Data Analysis

Education

2-3 years related experience in academic advising, coaching, or counseling

Job description

This position will work at ECPI University’s Richmond/Glen Allen, VA campus.

Transform your Career at ECPI University

Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor’s and Master’s Programs. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.

The Student Success Coordinator's primary responsibility is to ensure success of our students. The way we look at success for our students is when they graduate and achieve their employment goals. We pride ourselves on our students’ outcomes and you will play an integral role in their journey at ECPI University.

Responsibilities

• Create an ongoing trusted relationship with students
• Actively initiate and continue ongoing guidance to students who are at risk of dropping due to academic or personal issues
• Proactively outreach and reflexively intervene with students using a variety of resources and communication tools
• Track student persistence and progression
• Consult with students who have expressed an interest in withdrawing or have withdrawn.
• Document student interactions while upholding compliance with all policies and procedures.

Qualifications

Education/Experience

• 2-3 years of related experience in academic advising, coaching or counseling preferred
• Any equivalent combination of education, experience and/or training

Skills/Abilities

• Ability to create new relationships and build trust with your students
• Well-developed oral, written, telephone, and digital communication skills
• Able to keep multiple tasks organized in a fast paced work environment
• Ability to analyze, review, and comprehend data
• Desire to help others achieve their goals

Benefits of Employment

ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, clickHERE .

Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.