Student Success Coordinator

UT Tyler; Arlington (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

The University of Texas at Arlington is seeking a Student Success Coordinator to provide essential administrative, operational, and program support for TRIO Student Support Services. You will help manage budgets, procurement, and events, while maintaining accurate records and ensuring compliance.

Ideal candidates will have a bachelor’s degree in a related field and at least two years of administrative experience, with strong communication and organizational skills to assist students, staff, and

Qualifications

• Bachelor’s degree in Communication, General Studies, Business, or a related field and a minimum of two years of experience in administrative support or related area.
• Equivalent combination of education and experience (six years) is acceptable.

Responsibilities

• Provides administrative and operational support for TRIO Student Support Services programs and related activities.
• Maintains participant records, documentation, and files to support operations and compliance.
• Assists with data entry, reporting, record retention, and program tracking.
• Coordinates communications, outreach, workshops, and events for TRIO participants.
• Manages purchasing, travel, and event logistics; handles ProCard transactions and supporting documents.
• Supports budget monitoring, expenditure tracking, and university policy compliance.
• Collaborates with vendors and campus partners to support operations and events.
• Performs front desk duties and responsive customer service for students and staff.

Skills

Administrative support

Customer service

Records management

Data entry

Education

Bachelor's degree in related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Teams

SharePoint

Job description

The annual salary for this position ranges from $37,600 to $46,000. The final offer will be commensurate with the candidate’s relevant experience and qualifications.

Documents Needed to Apply

Required:

• Resume
• References (minimum of three)

Purpose of Position

The Student Success Coordinator provides administrative, operational, and programmatic support for TRIO Student Support Services (SSS) and assigned units within the Division of Student Success. This position supports the daily operations of TRIO SSS and divisional initiatives through business process management, purchasing and financial reconciliation, student employment administration, event planning, customer service, and office management. The Coordinator serves as a primary resource for operational support and may supervise student employees as assigned.

Essential Functions

• Provides administrative and operational support for TRIO Student Support Services programs, activities, and student engagement initiatives.
• Maintains participant records, documentation, correspondence, and files to support program operations and compliance requirements.
• Assists with data entry, reporting, record retention, and program tracking.
• Coordinates communications, outreach efforts, workshops, and special events for TRIO participants.
• Coordinates business processes, including purchasing, travel, payment processing, room reservations, facilities requests, and event logistics.
• Reconciles procurement card (ProCard) transactions, processes purchases, and maintains supporting financial documentation.
• Assists with budget monitoring, expenditure tracking, and compliance with university policies and procedures.
• Collaborates with vendors, campus partners, and departmental staff to support operational and event-related needs.
• Assists with front desk operations and serves students, visitors, faculty, and staff.
• Monitors departmental phone lines and shared email inboxes, responds to inquiries, and routes communications appropriately.
• Coordinates the receipt and distribution of mail, packages, equipment, and departmental resources.
• Maintains office organization, supply inventory, and a professional, welcoming environment.
• Performs other duties as assigned.

Required Qualifications

• Bachelor’s degree in Communication, General Studies, Business, or a related field and a minimum of two (2) years of experience in administrative support, administrative operations, program coordination, student services, business operations, budgets, or a related area; or six (6) years of an equivalent combination of education and experience.

Preferred Qualifications

• Four (4) years of progressively responsible experience supporting administrative operations, program coordination or management, student services, higher education, or a related field. Knowledge of grant-funded programs, including compliance requirements, records management, data tracking, reporting, and program documentation.

Knowledge, Skills & Abilities

• Knowledge of administrative support and office operations.
• Knowledge of customer service principles and best practices.
• Knowledge of records management and data maintenance procedures.
• Knowledge of applicable university policies, procedures, and compliance requirements.
• Knowledge of student services, higher education environments, and program support functions.
• Strong written, verbal, and interpersonal communication skills.
• Ability to organize, analyze, and maintain information and records.
• Strong problem-solving and critical thinking skills.
• Ability to manage time effectively, prioritize tasks, and meet deadlines.
• Ability to take initiative, conduct outreach, and build relationships.
• Ability to navigate and utilize student information systems and related technologies.
• Ability to work effectively both independently and as part of a collaborative team.
• Ability to interact professionally with students, faculty, staff, and external stakeholders.
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Teams, and SharePoint.

Work Schedule

• Monday through Friday; 8:00am through 5:00pm .
• Requires occasional evening or weekend hours.

Working Conditions

• May work around standard office conditions.
• Repetitive use of a keyboard at a workstation.
• Position may be designated security-sensitive based on job duties or location.
  

Benefits Information

Position is benefit eligible: Yes

We are proud to offer a comprehensive benefits package to our employees at the University.

It is the policy of The University of Texas at Arlington to conduct a pre employment background check on any applicant who is under final consideration for employment with the University.

This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA 48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.

University Information

The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times’ “Best for Vets: Colleges” and is the top university in North Texas for its graduates’ salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 – including leaders at many of the 24 Fortune 500 companies headquartered in North Texas – UTA contributes an estimated $29 billion annually to the Texas economy.

UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community.

This is an exciting time to join UTA and contribute to its bold vision for the future.

EEO Statement

It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.

ADA Accommodations

The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email [e-mail] .