Student Success Coach (Re-Entry & Support)

Metropolitan Community College; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

Metropolitan Community College in Omaha seeks a Re-entry Peer Mentor to provide ongoing, individualized student support as participants pursue education and training goals. The role collaborates with program staff, faculty and campus colleagues to assess progress and track outcomes.

This on-site position is grant-funded through June 30, 2027. The ideal candidate will have lived experience related to the program and strong communication and data collection skills to support student success.

Qualifications

• Associate's degree required.
• Two years of full-time experience supporting or coaching others is preferred.
• Ability to travel between campuses for meetings or position responsibilities.
• Must pass a background check.

Responsibilities

• Provides ongoing, individualized student support services designed to help program participants persist and complete goals.
• Assists with participants' intake process and works with program staff to ensure access to programming and achievement of academic success.
• Determines individual supports necessary and provides resource referrals.
• Assists with collection of quantitative and qualitative data for grant reporting purposes.
• Continuously provides participant support to assist with retention efforts.
• Works collaboratively with other departments and services to understand processes, systems and services to resolve student issues.
• Represents the department at community events as assigned.
• Works with Re-Entry Coaches, Re-Entry Director, faculty and other staff to assess progress, interventions, and track program outcomes.
• Participates in department meetings, advisory committee meetings, re-entry fairs, completion ceremonies and student appreciation events.
• Consistently and dependably attends work, activities, and functions as scheduled or assigned.

Skills

Student support

Strong computer skills

Analytical skills

Verbal and written communication

Diplomacy and interpersonal skills

Team collaboration

Education

Associate's degree

Job description

Metropolitan Community College in Omaha seeks a Re-entry Peer Mentor to provide ongoing, individualized student support as participants pursue education and training goals. The role collaborates with program staff, faculty and campus colleagues to assess progress and track outcomes.

This on-site position is grant-funded through June 30, 2027. The ideal candidate will have lived experience related to the program and strong communication and data collection skills to support student success.