Student Success Coach – Belonging

Southern Virginia University; Buena Vista, Northern (VA, KY); Hybrid; USD 42,000 - 45,000; Full time

Job summary

Southern Virginia University is seeking a motivated Student Success Coach to guide and support students in persisting and succeeding at the university.

You will provide leadership to commuter students and affinity groups, connect students with resources, develop programs to foster belonging, and coach academic progress while mentoring students in essential skills for college success.

Qualifications

• Bachelor’s degree in education, counseling, human services, psychology, or a related field.
• Experience in academic advising, student services, counseling, academic coaching, or related fields.
• High levels of empathy and social intelligence.
• Exceptionally organized and detail-oriented.
• Strong problem-solving abilities.
• Strong verbal and written communication skills.

Responsibilities

• Provide leadership and guidance to commuter students and affinity groups.
• Act as a student advocate, linking students to campus resources and promoting club programming.
• Plan, develop, and execute programming to foster student belonging.
• Support academic progress and timely degree completion through coaching and strategies.
• Manage a caseload and be a reliable contact for college policies.
• Understand student systems (financial aid, housing, registration) and guide toward solutions.
• Mentor students and present workshops on student success topics.
• Collaborate with faculty, staff, administrators, students and alumni.
• Foster positive relationships with diverse student populations and partners.

Skills

Empathy

Social intelligence

Organized

Detail-oriented

Problem-solving

Verbal and written communication

Education

Bachelor’s degree in Education or related field

Master’s Degree

Job description

$42,000 – $45,000 (Based on incoming experience)

The Office of Student Success is seeking a motivated Student Success Coach to help guide and support students in their efforts to succeed and persist at Southern Virginia University.

Responsibilities

• Providing leadership and guidance to the commuter student population and affinity groups.
• Acting as a dedicated student advocate, connecting students with relevant campus resources and providing logistical and promotional support for club and organization programming.
• Plan, develop, and execute programming to foster student belonging.
• Help students maintain academic progress and timely degree completion through academic coaching and student success strategies.
• Manage and monitor a caseload of students, serving as a point of contact providing consistent, accurate and timely information about the College’s policies and programs.
• Understand the different student-facing systems (financial aid, housing, registration, etc) at the university to field student concerns and guide them towards solutions.
• Mentor students in skills needed to be successful in college; prepare and present workshops on a variety of student success related topics.
• Demonstrated ability to work collaboratively with different university offices, including faculty, staff, administrators, students, and alumni.
• Foster positive relationships with diverse student populations, faculty, staff, and external partners

Minimum Qualifications

• Bachelor’s degree in education, counseling, human services, psychology, or a related field.
• Previous work experience in academic advising, student services, human services, counseling, academic coaching, student affairs or related field.
• High levels of empathy and social intelligence.
• Exceptionally organized and detail-oriented.
• Strong problem-solving abilities.
• Strong verbal and written communication skills.

Preferred Qualifications

• Master’s Degree.
• Background in higher education working with at-risk students.

Southern Virginia University is an equal-opportunity employer.

About Southern Virginia University

Southern Virginia University is a private, faith-based institution of higher education aligned with the restored gospel of Jesus Christ as taught by The Church of Jesus Christ of Latter-day Saints. As a university, we gather faithful Latter-day Saints and those who share our values, lift intellectually, socially, and spiritually, and launch into successful lives and careers. Applicants are invited to learn more about the university at svu.edu/mission .