Student Success Coach and Academic Advisor

University of Hartford; West Hartford (CT); On-site; USD 46,000 - 51,000; Full time

Job summary

The University of Hartford is seeking a Student Success Coach and Academic Advisor to support first- and second-year students, aiding their transition and persistence toward graduation. The role emphasizes evidence-based retention programming, academic advising, and collaboration with campus partners to enhance student learning.

The position reports to the Associate Director of Student Success, requires a Bachelor’s degree, and offers a 40-hour work week with a salary range of $45,868 to

Qualifications

• Bachelor’s degree required.
• Experience advising first- and second-year students.
• Commitment to diversity, equity, and inclusion.

Responsibilities

• Implements evidence-based programs to support student success and retention.
• Advises 140–160 first‑ and second‑year students through their transition.
• Maintains and uses advising data and early alert systems.
• Delivers First-Year Experience courses (4–6 sections annually).
• Supports enrollment events and develops fall course schedules.
• Collaborates across campus to ensure a coordinated student experience.

Education

Bachelor's Degree

Job description

Student Success Coach and Academic Advisor

Position Details

Position Title: Student Success Coach and Academic Advisor

FLSA Classification: EX

Reports to: Associate Director of Student Success

Salary Range: G

Weeks Per Year: 52

Work Week: 40 hours (minimum)

Position Summary: Assumes responsibility for promoting a positive and successful experience for first‑and second‑year students in support of student retention and graduation initiatives. Provides support for evidence‑based retention programming, advising, and first‑year experience curriculum. Contributes to department‑level committees focused on student success initiatives, academic advising systems, and data‑informed decision‑making.
All duties are performed in full support of the University’s mission, with a strong commitment to diversity, equity, and inclusion, recognizing that the effective execution of these responsibilities is central to student learning, persistence, and success.

Hiring Range: Starting salary is budgeted between $45,868.00 and $51,000, depending upon experience

Key Responsibilities

Student Success Initiatives

• Implements intentional, evidence‑based programs, policies, and procedures designed to support student success, retention, and persistence.
• Assists with short‑and long‑range planning for student retention initiatives, with an emphasis on first‑year student transition and sustained success beyond the first year.
• Actively participates in departmental committees focused on student retention programs, advising technologies, data analysis, or other critical student success functions.
• Collaborates with internal and external partners to execute and continuously improve student success initiatives.

Academic Advising and Coaching

• Advises and coaches a caseload of approximately 140-160 first‑and second‑year students through their transition to the University.
• Ensures second‑year students successfully transition to a faculty advisor within their major or program.
• Supports and monitors students’ academic progress, personal and social adjustment, major requirements, and success strategies.
• Advises students on course selection and assists with course registration processes.
• Proactively identifies and supports at‑risk students, connecting them with appropriate University resources and offices to address academic, personal, and social challenges.
• Empowers students to develop self‑advocacy skills and build a foundation for long‑term academic and personal success.

Early Alert Systems and Data Integrity

• Utilizes the full functionality of the early alert and advising systems to document student appointments, degree progression, academic alerts, progress surveys, and interventions.
• Maintains accurate and timely student records while adhering to data integrity and confidentiality standards.
• Uses student data to inform advising strategies, outreach efforts, and program improvements.

First‑Year Experience Curriculum and Instruction

• Delivers first‑year experience course curriculum, including learning outcomes, mandatory classroom activities, and assessment strategies.
• Instructs 4–6 sections of the First‑Year Experience course each academic year.
• Supports students’ holistic development by promoting campus engagement, resource awareness, and academic skill development.
• Serves as a resource to students and advisors both inside and outside the classroom, providing accurate and timely information and feedback.

University Programs and Enrollment Support

• Actively participates in enrollment events and programs, orientation activities, and fall opening initiatives.
• Develops fall course schedule for new students based on degree requirements, student needs and accommodations, and student interests; continually adjusts schedules through the summer and academic year as needed and according to institutional regulations.
• Connects with students and families in advance of the semester to address questions related to course schedules, locations, textbooks, or other transitional needs.

Collaboration and Service Delivery

• Establishes, cultivates, and maintains effective working relationships across the University of Hartford to support a positive and coordinated academic experience.
• Supports the University’s high‑touch service model by responding to student and parent inquiries, processing paperwork and registrations, and serving as a liaison to other campus departments.
• May serve on University‑wide committees as assigned to advance institutional student success priorities.

Perform other related duties as assigned in support of the Center for Student Success and University goals.

Posting Detail Information

Posting Number: PS1263P

Working Conditions: Normal office situtation.

Education: Bachelor’s Degree Required

Physical Effort: Typically sitting at a desk or table. Light lifting or carrying, 25lbs or less.

Special Skills: The ability to work effectively with diverse groups.

Desired Start Date:

Position End Date (if temporary):

Close Date:

Open Until Filled: Yes

Special Instructions Summary:

Quick Link for Internal Postings: https://hartford.peopleadmin.com/postings/8048

Location

200 Bloomfield Avenue West Hartford, CT 06117