Student Success Coach – Academic Retention

University of Wisconsin; Town of River Falls (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Low-cost health, dental and vision

Wisconsin Retirement System

Paid leave

Job summary

UW-River Falls in Wisconsin is seeking an Academic Coach within the TRIO Student Support Services (SSS) to help participants develop essential skills for earning a bachelor’s degree. You will maintain a caseload, monitor progress, and refer to on- and off-campus resources as needed.

You’ll plan and run college-success courses/workshops on financial literacy, career exploration, and graduate school, while ensuring active involvement in SSS grant requirements.

Qualifications

• Bachelor’s degree in Education, Social Work, Psychology, Communications or a related field.
• Excellent verbal and written communication, interpersonal, and organizational skills.
• Evidence of significant experience working with students at academic risk, limited-income students, first-generation students, and students with disabilities.
• Experience planning and facilitating events or workshops.
• Master’s degree in Education, Student Affairs, Counseling, or a related field.
• Significant experience in student assessment and creation of individualized academic plans in support of academic achievement.
• At least two years of work experience in an educational setting.
• Experience in data analysis, specifically in student success metrics and outcomes.
• Knowledge of and experience with MS suites products, Navigate, PeopleSoft platforms, as well as familiarity with database management, spreadsheets, and forms generation.

Responsibilities

• Maintains accurate student records including contact logs, case notes, and files.
• May assist with FAFSA completion and/or provide financial aid/scholarship information.
• Provides referrals to appropriate campus resources.
• Advocates for campus-wide retention initiatives.
• Makes recommendations to improve retention efforts.
• Communicates, assists, and monitors progress of students.
• Monitors, plans, and facilitates student academic progress, student programming, and success plans.
• Adheres to the established plan of operation, curriculum, process policy, program procedures, and all other related federal regulations.
• Partners with academic advisors, faculty, staff, students, and administrative personnel to track analytics, and help identify risk indicators to support data-informed retention and transfer strategies.

Skills

Academic advising

Mentoring

Data interpretation

Verbal communication

Written communication

Education

Bachelor’s degree in Education, Social Work, Psychology, Communications or a related field

Master’s degree in Education, Student Affairs, Counseling, or a related field

Tools

MS Office

Navigate

PeopleSoft

Database management

Spreadsheets

Forms generation

Job description

UW-River Falls in Wisconsin is seeking an Academic Coach within the TRIO Student Support Services (SSS) to help participants develop essential skills for earning a bachelor’s degree. You will maintain a caseload, monitor progress, and refer to on- and off-campus resources as needed.

You’ll plan and run college-success courses/workshops on financial literacy, career exploration, and graduate school, while ensuring active involvement in SSS grant requirements.