Student Success Center Coordinator & Peer Coaching Lead

asu; Tempe (AZ); On-site; USD 41,000 - 50,000; Full time

Job summary

Arizona State University’s Student Success Center seeks an Administrative Operations Specialist 3 to lead a large team of student peer coaches and supervise Work+ initiatives on the Tempe campus, with occasional cross-campus travel.

You will manage projects, provide career guidance to student employees, and collaborate with campus partners to enhance student retention and success through data-driven coaching and program design.

Qualifications

• Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Responsibilities

• Student / Working Learners Supervision: Supervises, leads, trains, coaches, and evaluates the performance of ASU's peer coaches and student workforce, developing professional competencies.
• Plans delivery of the peer coaching program and supports students in goal setting, strategies for success, and financial planning.
• Conducts monthly 1:1 meetings to provide career guidance and feedback linked to work experiences.
• Facilitates the work-integrated learning opportunity and translates day-to-day duties into transferable skills for the learners.
• Monitors progress and prepares reports on peer coach service measures and retention data.
• Delivers training related to student success and coaching through meetings, workshops, and seminars.
• Project Planning, Management, and Assistance: Leads with special projects, strategy planning, and data-driven initiatives; supports Work+ program activities and analytics.
• Supports event orientation/outreach for new students in collaboration with ASU units, within budget and leadership directions.
• Flexible Projects and Tasks: Works independently in a dynamic environment, using data to propose improvements for student retention and success.

Education

Bachelor's degree and 5+ years of related experience

Job description

Arizona State University’s Student Success Center seeks an Administrative Operations Specialist 3 to lead a large team of student peer coaches and supervise Work+ initiatives on the Tempe campus, with occasional cross-campus travel.

You will manage projects, provide career guidance to student employees, and collaborate with campus partners to enhance student retention and success through data-driven coaching and program design.