Student Success Assistant: Front Desk, Outreach & Events

La Sierra University; Riverside (CA); Sur place; USD 23 000 - 24 000; Temps partiel

Résumé du poste

La Sierra University in Riverside, CA is seeking a SASS Student Assistant to join the Student Academic Support Services team. The role serves as a first point of contact for students, faculty, staff and visitors, assisting with inquiries, scheduling, and departmental events while supporting advising, career services, testing, and retention efforts.

The ideal candidate is dependable, organized, professional, and committed to helping students succeed.

Qualifications

• Must be a team player with a positive attitude and strong attention to detail.
• Excellent verbal and written communication skills required, with the ability to communicate effectively with diverse populations.
• Must uphold FERPA regulations and institutional confidentiality standards at all times.

Responsabilités

• Greet students, faculty, staff, and visitors; answer phones, respond to general inquiries, schedule appointments, and direct individuals to campus resources.
• Support student retention by outreach via calls, emails, texts regarding registration, appointments, holds, and deadlines, and document interactions in university systems.
• Help identify students needing follow-up and communicate concerns to staff; assist with reminder campaigns for orientation, workshops, testing, and advising appointments.
• Assist Academic Advising with appointment prep, informational packets, data entry, report prep, and maintenance of student records.
• Support Career Services with navigation of career resources, event setup and check-in, and resume review logistics.
• Assist Testing Center with check-in procedures, testing materials, scheduling, and space setup.
• Complete general administrative support: filing, copying, scanning, data entry, inventory, and special projects.
• Create and update flyers and digital materials; assist with social media content and websites; photograph or support events as needed.
• Assist with planning of registration events, career fairs, orientation, workshops, and student success events including setup and cleanup.
• Maintain a clean, organized front desk and office environment and assist with opening/closing procedures.

Connaissances

Communication

FERPA confidentiality

Formation

Current La Sierra University student

Outils

Microsoft Office

Google Workspace

Canva

Description du poste

La Sierra University in Riverside, CA is seeking a SASS Student Assistant to join the Student Academic Support Services team. The role serves as a first point of contact for students, faculty, staff and visitors, assisting with inquiries, scheduling, and departmental events while supporting advising, career services, testing, and retention efforts.

The ideal candidate is dependable, organized, professional, and committed to helping students succeed.