Student Success and Assessment Coordinator

Lake Erie College of Osteopathic Medicine; Erie (Erie County); On-site; USD 55,000 - 75,000; Full time

Job summary

Lake Erie College of Osteopathic Medicine in Erie, PA seeks a Student Success and Assessment Coordinator to support programmatic assessment, accreditation reporting, student success initiatives, and data-driven continuous quality improvement. The role collaborates with School leadership, faculty, staff, and students to drive outcomes and ensure compliant documentation.

Responsibilities include tracking milestone metrics, analyzing data, administering assessments, and translating findings into

Qualifications

• Master’s degree in education or related field
• 3+ years in a business, industry or higher education environment preferred
• Experience with programmatic assessment and accreditation
• Strong Excel and data visualization skills (Power BI, Tableau, SPSS, R)
• Excellent written and verbal communication and organizational abilities

Responsibilities

• Coordinate programmatic assessment and reporting.
• Maintain and analyze student and program outcome data.
• Support ACPE accreditation documentation and readiness.
• Administer and track standardized exams and assessments.
• Develop learning strategies and provide student advisement and support.

Skills

Data analysis

Educational assessment

ACPE standards

Excel

Power BI

Tableau

Statistics

Data visualization

MS Office

Oral/written communication

Education

Master's degree in education or related field

Tools

Power BI

Tableau

SPSS

R

Excel

LMS (Learning Management System)

Job description

Student Success and Assessment Coordinator

JOB SUMMARY: The School of Pharmacy seeks an experienced Student Success and Assessment Coordinator to support programmatic assessment, accreditation, student success, data analysis and reporting, and assessment operations. The Coordinator works collaboratively with School leadership, faculty, staff, and students to facilitate systematic assessment of student and program outcomes and to support data-informed continuous quality improvement.

This position is responsible for coordinating assessment activities; maintaining and analyzing student and program outcome data; supporting accreditation reporting and documentation; monitoring student academic performance and progression; and coordinating School-level examinations, surveys, and other assessment activities.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:

• Track milestone metrics specific to pharmacy program, as identified by the Dean;
• Identify students struggling with rigorous pharmaceutical science coursework early and coordinate target interventions or tutoring;
• Coordinate the collection and analysis of programmatic data to meet Accreditation Council for Pharmacy Education (ACPE) standards;
• Administer and track performance on standardized pharmacy benchmarks;
• Analyze internal examination data to provide Dean and faculty with item analysis and reliability reports;
• Compile, evaluate, and report longitudinal data on student performance and partner with Dean to translate assessment findings into actionable programmatic changes;
• Develop and implement a variety of learning strategies to help facilitate the educational process;
• Meet one on one with students for test taking strategies;
• Review school life balance by discussing approaches to being success in school (i.e. healthy eating, sleep review, study habits, etc.);
• Assist with student anxiety issues that a student may be experiencing regarding testing or in the classroom;
• Manages and facilitates program activities, to include classes, training, conferences, seminars, and/or other special projects;
• As appropriate to the nature and objectives of the individual role, provides student advisement and support services, coordinates curriculum, and serves as student liaison and advocate with faculty and staff;
• Develops and maintains records and databases on student and program activities, materials, equipment, and supplies;
• Writes, edits, and coordinates development of course catalogs, promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program;
• Promotes and preserves the mission of LECOM;
• Demonstrates knowledge and understanding of accreditation processes, governing body responsibilities and overall operation of the institution;
• Effectively communicates with affiliated organizations, consultants, vendors, etc. in all matters of mutual importance;
• Acts as departmental representative with faculty, staff, students, and visitors in a professional, friendly manner;
• Maintains FERPA / confidentiality concerning student information/grades and their security in accordance with applicable law and Institutional Policy and Procedure;
• Maintains professional appearance and pleasant demeanor at all times;
• Participates in designated Institutional activities;
• Other duties as needed / assigned by the Dean and/or his/her designee to maintain efficient and effective daily operations;
• Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;
• Participate in scholarly activity so to enrich and broaden the student learning experience; and
• Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Experience with programmatic assessment, accreditation, and continuous quality improvement;
• Experience with student success, academic progression, remediation, or early-alert programs;
• Experience administering standardized or programmatic examinations and assessments;
• Advanced Microsoft Excel skills and experience with data visualization, statistical, or business intelligence tools such as Power BI, Tableau, SPSS, R, or similar applications;
• Strong computer literacy with MS Office Suite (Word, PowerPoint, Excel…etc.) and accurate data entry skills;
• Experience with assessment, examination, survey, or learning management systems;
• Excellent organizational skills;
• Maintaining an established work schedule;
• Ability to be self-reliant and follow instructions;
• Coordinator must have sound decision making capabilities and the ability to work independently and as directed by the Dean;
• Capable of assuming responsibility; initiating appropriate action; and maintaining confidentiality;
• Possess excellent grammar, writing and proofreading skills;
• Ability to work in a fast paced environment that requires multitasking;
• Effectively using interpersonal and communications skills including tact and diplomacy;
• Effectively using organizational and planning skills, including, but not limited to, attention to detail and follow-through;
• Assessing and prioritizing multiple tasks, projects, and demands;
• Maintaining confidentiality of work related information and materials;
• Establishing and maintaining effective working relationships;
• The ability to accept work requests from other managers and supervisors in a respectful and cooperative manner and to independently answer such requests;
• The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
• The ability to devote full attention and energy to the important work of LECOM in a timely fashion; and
• Be able to be flexible to accept other duties needed/assigned for the Institution’s needs.

MINIMUM QUALIFICATIONS:

Education and experience equivalent to: a master’s degree in education, educational assessment, data analytics, statistics, education research, health professions education, public health, business administration, or a related field is required. A minimum of three (3) years’ work experience in a business, industry or higher education environment is preferred.

Successful candidate must possess efficient and effective verbal and written communication skills, multi-task and problem solve, prepare reports and be proficient in Microsoft Word, Excel and other various internet resources to properly support and promote the mission of LECOM.

The Lake Erie College of Osteopathic Medicine offers challenging, enjoyable, and rewarding positions as faculty and staff at our campuses in Erie and Greensburg, Pennsylvania; Elmira, New York; and Bradenton, Florida.
Each employee contributes directly to LECOM’s growth and success and takes pride in being a member of the LECOM family. Employees embrace the osteopathic principles of compassionate and caring primary health care and serve as professional role models for LECOM students.
We are very excited to welcome you to our vibrant and engaging work culture, where you can grow, develop, and share your talents. We look forward to your personal contribution to LECOM’s mission of excellence in education, research, clinical care, and community service. You will find that we provide a highly productive and energetic workplace, with unlimited opportunities for personal satisfaction and career advancement. We are confident that you will agree that LECOM is a great place to work!
LECOM offers competitive wages and benefits. EEO/AA/M/F/Vets/Disabled

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