Student Success Aide (Student Affairs)

Delaware Technical Community College

Dover (DE)

On-site

USD 17,047 - 24,280

Part time

14 days+

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Job summary

A community college in Delaware seeks a part-time Student Success Aide to assist in engaging students and promoting college resources. The incumbent will help plan activities, provide assistance with college software, and support outreach efforts. Ideal candidates are currently enrolled students with effective communication and interpersonal skills. The role allows up to 20 hours of work per week.

Qualifications

Currently enrolled student.
Availability to work requested hours with flexibility.

Responsibilities

Assist with planning activities and events.
Provide one-on-one assistance with college software tools.
Outreach to prospective students.
Familiarize students with college resources.
Assist with college-sponsored special projects.

Skills

Communication Skills

Interpersonal Skills

Knowledge of College Resources

Education

Currently enrolled student at Delaware Technical Community College

Job description

Student Success Aides are Delaware Technical student employees who are actively registered in at least 6 credits. They may assist in dynamic forms processing, reception, and general student service functions. Approximately 20 hours/week (no more than 29).

Salary $15.00 per hour

Classification Information

Classification Title: Student Success Aide

Job Code 4099 (FT), 4599 (PT)

FLSA: Non-Exempt

Position Pay Grade: B/C 01

Position Type: Part-Time

Summary Statement

An incumbent is responsible for working directly with his/her peers to engage students in utilizing College resources and becoming involved in campus activities. The incumbent will also assist with special projects and initiatives to promote student success.

Nature and Scope

This is a temporary, part-time classification. The incumbent typically works in the Division of Student Affairs and/or the Division of Instruction. Student Success Aides may be assigned to work in multiple departments, such as the Learning Commons, Student Life, Career Services, Recruitment, and Student Success Courses. The incumbent serves as a role model and guide for prospective and current students.

Principal Accountabilities

Assists with the planning and implementation of activities, events, and programs (i.e., New Student Orientation, Welcome Week, job fairs) to engage the student population.
Promotes activities, programs, and resources to the student body.
Provides one‑on‑one and/or small group assistance to help students navigate MyDTCC and other College software tools.
Provides outreach to prospective students, including campus tours, recruitment events, and phone calls to applicants who have not enrolled.
Helps students become familiar with College resources.
Assists with special projects sponsored by the College.
Performs other related duties as required.

Knowledge, Skills, and Abilities

Knowledge of Delaware Technical Community College resources, procedures, and systems.
Ability to effectively communicate and relate to a diverse population in a multicultural environment.
Strong interpersonal skills and professional etiquette.
Ability to interact successfully and tactfully and to develop rapport with faculty, staff, students, and the public.

Minimum Qualifications

Currently enrolled student at Delaware Technical Community College.
Availability to work requested hours; student should be available to work up to 10 hours per week and have flexibility to adjust work schedule.

Posting Details

Posting Number: REG4308PO

Number of Vacancies: 1

Desired Start Date: 08/12/2024

Position End Date: (if temporary)

Open Date: 07/29/2024

Close Date: Not provided

Open Until Filled: Yes

Supplemental Questions

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Required Documents